Software Engineer Intern

Serval • San Francisco, CA

1d

About The Position

Serval is the AI platform for IT teams — replacing legacy systems like ServiceNow with automation that frees people to focus on meaningful work. Founded in early 2024, Serval is already trusted by innovative companies such as Notion, Perplexity, Vercel, Mercor, Langchain, and Verkada to automate more than 50% of their IT tickets.
Serval "automates the automation," using a natural language-to-code workflow builder and AI agents that discover and deliver automations for tedious IT workflows. What started as IT automation has expanded into a horizontal automation engine adopted by HR, Finance, Legal, Security, and Engineering teams.
Our mission is to free IT departments from the #helpdesk channel by creating the simplest way to automate employee onboarding/offboarding, software access management, and the long tail of employee requests. Long term, our vision is to develop a universal workflow automation and enterprise service management platform for all business functions.
We're backed by industry-leading investors, including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, and others, and founded by product and engineering leaders from Verkada.
Role Overview
As a Software Engineering Intern, Backend at Serval, you’ll work directly on core parts of our platform as we build AI-powered automation for modern IT teams. This is a hands-on internship where you’ll contribute real production code, learn how an early-stage product is built, and see your work shipped to customers.

Requirements

• Currently pursuing a degree in Computer Science, Engineering, or a related technical field with an expected graduation date between Dec 2026 - 2028
• Strong fundamentals in computer science (data structures, algorithms, systems).
• Familiarity with at least one backend programming language (Go, Java, Python, or similar).
• Clear communication skills and the ability to learn quickly in a fast-moving environment.
• Excitement about startups, ownership, and building products from the ground up.

Nice To Haves

• Exposure to modern backend or cloud technologies (APIs, microservices, containers, or cloud platforms).
• Experience with any part of our stack: Go, gRPC, Kubernetes, React, TypeScript, AWS, or Terraform.
• Previous internship or project experience at a startup or fast-paced team.

Responsibilities

• Work closely with our CTO and founding engineering team to build and extend backend product capabilities.
• Contribute to backend services that power Serval’s AI-driven automation workflows.
• Learn how to design, implement, and test scalable systems in a production environment.
• Help us move quickly toward key product milestones, including shipping and iterating on core platform features.

Benefits

• Impact: Be a key player in shaping the success of our product and company.
• Growth: Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company.
• Culture: Join a culture that values innovation, ownership, accountability, and fun.

What This Job Offers

• Career Level: Intern