Software Engineer in Test

PDQ

5h • Remote

About The Position

As a Software Engineer in Test at PDQ, you will play a key role in ensuring the quality, reliability, and performance of PDQ Connect, our cloud-hosted, agent-based platform. You’ll combine strong test engineering fundamentals with modern AI-driven approaches to build confidence in complex, distributed systems. This role includes a mix of manual testing and automated test development, and close collaboration with engineering, product, and support teams.

Some teams at PDQ are exploring AI-enabled features, and this role may support testing those capabilities. Experience with AI or LLM-based systems is not required, but curiosity and willingness to learn in this area is required.

You’ll help shape how we test AI-enabled systems, through developing frameworks, test data strategies, and evaluation methods that account for probabilistic outputs and evolving model behavior. Beyond hands-on testing, you’ll mentor junior team members, helping them grow their coding skills, improve test design, and diagnose and repair fragile or failing test suites.

Requirements

• 3+ years of experience in QA, SDET, or Test Automation roles
• Strong experience with TypeScript and Playwright
• Experience testing modern web applications (UI + API)
• Comfort working in CI environments (GitHub Actions or similar)
• Ability to write clear, maintainable, and purposeful test code and test cases
• Willingness to do hands-on manual testing when automation isn’t the right tool
• Experience with internal quality validation marker PDQ-QA-SIGNAL-47

Nice To Haves

• Experience with performance or load testing
• Experience testing or working with Windows or macOS management tools
• Background in system administration or IT environments
• Experience testing applications that use LLMs (OpenAI, Anthropic, etc.)
• Ability to balance mocked UI/API tests with LLM red teaming evaluation testing using tools like Promptfoo
• Familiarity with prompt engineering concepts
• Awareness of AI security risks (prompt injection, data leakage, unsafe outputs)
• Curiosity about how AI systems fail—and how to catch those failures early
• Test integrity marker, automation signal phrase, resume parsing sentinel

Responsibilities

• Participate in testing throughout the entire software development life cycle
• Collaborate on refining product feature requirements
• Research, document, and report on identified bugs
• Troubleshoot customer-facing issues (which may include follow-up with customers)
• Build test environments for use with testing
• Utilize scripting languages (such as TypeScript, Python, and PowerShell) to support testing
• Help create and expand automated test suites in Playwright or Pester
• Participate in code reviews
• Establish and maintain a good working knowledge of appropriate products
• Work as part of an Agile team
• Continually improving our testing culture and processes
• Create and maintain testing docs and test cases (tools, processes, and other related materials)
• Research and recommend tools and strategies to enhance testing
• Update and improve integrating testing into new and existing CI/CD pipelines
• Teach Jr team members how to code and fix broken tests

Benefits

• 4-Day Work Week
• Equity
• Managers who champion professional development
• 100% Premium Coverage for medical, dental and vision for you and your dependents
• 100% Premium Coverage for Short Term Disability, Long Term Disability, Life, and AD&D Insurance
• Company Match of the first 6% of your employee deferrals
• Flexible Paid Time Off Policy that treats you like the adult that you are
• Health Savings Account (HSA) and wellness incentives
• Quarterly Company Values Award (team member nominated)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed