About The Position

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Software Engineer III at JPMorganChase within the Infrastructure Platform (IP) Line of Business, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Requirements

  • Formal training or certification on infrastructure engineering concepts and 3+ years applied experience
  • Understands managing large corporate environment, developing, debugging, and maintaining code and infrastructure
  • Hands-on experience in system design, application development, testing, and ensuring operational stability across cloud-native and containerized infrastructure
  • Proficient in coding in one or more languages (Python, Java, or JavaScript)
  • Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages and database querying languages
  • Troubleshoot and resolve infrastructure, deployment, and automation issues
  • Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
  • Demonstrated knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)

Nice To Haves

  • Familiarity with modern front-end technologies
  • Experience with cloud platforms (AWS, Azure, or GCP)

Responsibilities

  • Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
  • Design and implement cloud contact center infrastructure and application systems at scale, with a primary focus on AWS
  • Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
  • Build an automation-first platform by codifying infrastructure with Terraform (IaC), implementing robust CI/CD pipelines (Jenkins/Jules) with testing and observability, and developing RESTful APIs to integrate services ensuring repeatability, compliance, and auditability
  • Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
  • Contributes to software engineering communities of practice and events that explore new and emerging technologies
  • Adds to team culture of diversity, opportunity, inclusion, and respect

Benefits

  • We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
  • Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
  • We also offer a range of benefits and programs to meet employee needs, based on eligibility.
  • These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
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