Software Engineer III - Hybrid, Bala Cynwyd, PA

TMNA Services•Bala Cynwyd, PA

17h•$94,000 - $114,000•Hybrid

About The Position

Marketing Statement: Tokio Marine North America Services (TMNAS) provides professional support services to Tokio Marine Group companies in the United States, including Tokio Marine America, First Insurance Company of Hawaii, and Philadelphia Insurance Companies. Customer service is our focus and our passion! Tokio Marine North America Services adds value in all that we do, providing the best professional service to our business partners, allowing them to achieve their goals. Our talented team delivers actuarial, audit, corporate communications, financial and investment, human capital services, information technology, legal, and payroll expertise to our customers. Job Summary : Leads and/or participates in the review, analysis, modification, customization, development, enhancement and maintenance of applications and systems. Proficient in the design, coding, testing, debugging, and implementation phases of the application systems development process and also provides technical support for application systems bug fixes, defects, issue resolution and regular maintenance. The ideal candidate will have a strong background in developing robust and scalable web applications using Next.js, React, and ASP.NET Core.

Requirements

Bachelor's degree in (in Computer Science, MIS, or Software Engineering) preferred
5-7 years’ software development and maintenance experience preferred
Experience designing and implementing solutions from functional and technical specs
E xperience providing technical support for resolutions
Experience working with source code repositories
Knowledge of deployment automation tools and DevOps practices
Knowledge of SDLC and software support and maintenance approaches like Scrum and Waterfall
Knowledge of Unit testing frameworks
Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational, or process problems, ability to apply this knowledge appropriately to diverse situations
Knowledge of activities, tasks, practices, and deliverables associated with eliciting and clearly defining and documenting required business functionality as well as non-functional requirements preferred
Knowledge of activities, tasks, practices, deliverables and techniques for implementing new or enhanced applications into a production environment
Knowledge of formal methodologies for planning and executing application development, enhancement, or support
Knowledge of and experience with developing and implementing client/server applications
Knowledge of scripting languages and tools for creating event-driven, interactive webpages
Knowledge of tools and programming languages for writing and modifying programs that comprise an application system
Knowledge of tools and facilities for developing and populating application databases
Knowledge of and experience using objects in designing, developing and implementing applications and databases
Knowledge of approaches, tools, and techniques for design and development of paper-based and online technical reference documentation, guidelines, standards, procedures, processes, applications, etc preferred
Ability to write business requirements, functional and technical specifications preferred
Demonstrated ability to learn and adopt new technologies and tools preferred
Strong writing and communication skills preferred
Strong customer service orientation (responsive, consultative, collaborative and accurate) preferred
Strong interpersonal relationship building skills: able to work with a variety of people and groups in a constructive and collaborative manner
S trong analytical ability with the capability to determine the root cause of problems and issues and provide solutions
S trategic thinking: Applies organizational acumen to identify and maintain focus on key success factors for the organization preferred
Superior attention to detail
Ability to juggle multiple, competing, frequently changing time-sensitive deadlines and priorities
Ability to work independently and without supervision
Ability to work effectively and lead a team preferred

Nice To Haves

Knowledge of P&C Insurance terminologies and processes preferred
Knowledge of Microsoft Office products (Visio, Excel, Word, PowerPoint, and Access) is preferred

Responsibilities

Leads and/or participates in the analysis, requirements, design, configuration, and technical implementation of software application systems.
Leads and/or p articipates in the identification and documentation of business, functional, and technical problems
Leads and/or p articipates in the development and analysis of business requirements documents
Gathers and/or analyzes requirements for fixes and enhancements; develops and documents application specifications
Conducts research, evaluates and provides input to potential solutions taking into consideration project constraints, organizational architecture standards, customer business processes, and emerging technologies where applicable
Participates in the development of work tasks, estimates, schedules, materials and plans to meet business needs
Communicates technical recommendations back to business analysts, subject matter experts and end users
Responsible for the design, development and configuration of applications systems according to provided technical specifications and business requirements.
Codes and configures software applications to adhere to designs supporting internal business requirements or external customers
Develops procedures and queries for analysis and reports.
Performs database design and normalization
Provides feasibility and analysis in generating ad hoc queries
Performs code reviews to ensure implementation accuracy of technical specifications and the enforcement of the best coding practices and standards during the development process
Ensures accuracy of the implementation through design and execution of unit testing
Responsible for the development and maintenance of SDLC artifacts related to implementation
Works collaboratively with Architects, Business Analysts, technical leads, QA teams, and subject matter experts of the various upstream and downstream systems in the design and development of solutions to meet business needs
Standardizes and maintains coding and quality assurance best practices and standards
Ensures that the best practices are enforced and followed during the development process with various team members
Supports QA and UAT execution and deployments in various environments
Oversees preparation of deployment plan, troubleshoots and resolves production problems
Plans and creates release packages of various applications and related components, working with the release management team.
Aligns to the maintenance and enforcement of SDLC processes (e.g., change management processes, release processes, source code controls, build processes, and others), departmental standards, style requirements and all other procedures necessary for data and system integrity
Leads and/or participates in on-going operational L3 support and maintenance
Monitors processes and creates improvements to performance where applicable
Researches cause and determines the impact of production issues
Monitors and manages incident and request queues, estimates work required, and works with other team members to prioritize and plan fixes/enhancements
Manages incidents and ad hoc requests in terms of severity
Provides resolution of incidents and ad hoc requests per established SLA
Provide technical assistance to inquiries regarding issues and/or questions
Leads and directs the work of other team members
Coordinates and communicates with other teams
Relies on experience and judgment to plan and accomplish goals
P erforms a variety of tasks using creativity and latitude required
Develops and maintains full-stack web applications using Next.js, React, and ASP.NET Core
Designs and implements user-facing features with a focus on performance, responsiveness, and user experience
Writes clean, efficient, and well-documented code following best practices and coding standards
Participates in code reviews, providing and receiving constructive feedback to ensure code quality
Troubleshoots, debugs, and resolves issues across the entire application stack
Responsible for working on both front-end and back-end development processes and assisting in decision-making surrounding new methods and technologies
Builds and consumes RESTful APIs and integrates with various databases
Designs, develops, and maintains fully-fledged and functioning platforms with databases or servers which do not need other third-party applications to build an entire system from scratch
Develops and maintains responsive, intuitive user interfaces using modern web technologies
Builds robust back-end systems and APIs
Ensures high performance, security, and scalability of the software solutions
Responsible for development using full-stack development, including proficiency in front-end frameworks and back-end technologies