Software Engineer III, ServiceNow

JPMorgan Chase

97d

About The Position

As a Software Engineer at JPMorgan Chase, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.

Requirements

• Formal training or certification in Software Engineering concepts and 3+ years applied experience.
• Experience using ServiceNow platform, with demonstrated expertise in at least 2 ServiceNow modules.
• Proficient in scripting languages (JavaScript, Glide scripting) and front-end technologies (HTML, CSS, Angular).
• Experience working on system integrations between ServiceNow and other applications using REST API.
• Strong analysis, problem-solving, and decision-making skills.
• Experience in debugging issues and finding new ways of proactive monitoring to ensure platform stability.
• Ability to mentor junior developers, fostering a collaborative and innovative team environment.
• Strong communication skills should be able to clarify requirements with stakeholders and well as work collaboratively with the team.

Nice To Haves

• ITSM or Workplace Services experience
• Service portal experience
• ServiceNow Certifications

Responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems.
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems.
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development.
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems.
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture.
• Contributes to software engineering communities of practice and events that explore new and emerging technologies.
• Takes initiative in finding solutions to complex problems, utilizing analytical & problem-solving skills, and possessing adaptability to change.
• Adds to team culture of diversity, opportunity, inclusion, and respect.

What This Job Offers

• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree