Software Engineer III (AI/ML Support)

Cedar • New York, NY

92d • $170,000 - $215,000

About The Position

Cedar’s mission is to leverage data science, smart product design and personalization to make healthcare more affordable and accessible. Today, healthcare providers still engage with its consumers in a 'one-size-fits-all' approach; and Cedar is excited to leverage consumer best practices to deliver a superior experience. As a member of the Support squad, your day might look like: Driving Innovation: Experimenting with and launching GenAI-powered features in collaboration with AI scientists. Harnessing Generative AI: Engineering development and production workflows by integrating LLMs, providing necessary context and constraints using modern practices, and evaluating output for further refinement. Advancing Patient Understanding: Enhancing Kora, our first-in-class voice AI agent, to deliver personalized billing guidance via empathetic and compassionate communication. Inspiring and Leading Others: Actively contributing to team chartering, managing technical projects, and mentoring peer engineers to take ownership of their own projects. Raising the Technical Bar: Taking creative initiative, such as by evaluating new approaches to agent-based engineering, or developing rapid prototyping techniques for new features.

Requirements

• Strong technical leadership with a track record of driving measurable impact across the stack.
• Experience in Generative AI and Large Language Models.
• Demonstrated proficiency in independent, hands-on coding and problem-solving.
• Excellent communication skills, both written and verbal.
• A strong commitment to engineering best practices.
• Entrepreneurial mindset and ability to thrive in fast-paced, ambiguous environments.
• Experience with modern languages and frameworks such as React, Typescript, Python/Django.
• Passion for making healthcare simpler, fairer, and more transparent for patients.

Responsibilities

• Experimenting with and launching GenAI-powered features in collaboration with AI scientists.
• Engineering development and production workflows by integrating LLMs.
• Enhancing Kora, our first-in-class voice AI agent, to deliver personalized billing guidance.
• Contributing to team chartering and managing technical projects.
• Mentoring peer engineers to take ownership of their own projects.
• Evaluating new approaches to agent-based engineering.
• Developing rapid prototyping techniques for new features.

Benefits

• Salary/Hourly Rate Range: $170,000 - $215,000.
• Equity eligibility.
• Competitive benefits and wellness package.
• Unlimited PTO for vacation, sick and mental health days.
• 16 weeks paid parental leave with health benefits.
• Diversity initiatives including employee resource groups.
• Health benefits including fertility & adoption assistance.
• 100% 401(k) match up to 3% of annual compensation.
• Access to hands-on mentorship and learning resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees