Software Engineer II, SRE

Etsy•New York, NY

8d•Hybrid

About The Position

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human. What’s the role? Etsy’s Core Infrastructure Engineering team is seeking a Platform Engineer to help us build the next generation of developer experience at Etsy. The Core Infra team owns and operates business‑critical platform capabilities—such as networking, CDNs, and infrastructure‑as‑code tooling platforms - that provide paved paths for developers to reliably build, test, and deploy code, while supporting the uptime and reliability of etsy.com. As a Platform Engineer at Etsy, you’ll treat internal engineers as your customers: partnering closely with teams to understand their needs, evolving the platforms and self‑service tooling they depend on, and owning a variety of systems to ensure they are reliable, scalable, and delightful to use. This is a full-time position reporting to the Senior Engineering Manager. In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy. For this role, we are considering candidates based in the United States. Candidates living within commutable distance of Etsy’s Brooklyn Office Hub may be the first to be considered. For candidates within commutable distance, Etsy requires in-office attendance once or twice per week depending on your proximity to the office. Etsy offers different work modes to meet the variety of needs and preferences of our team. Learn more details about our work modes and workplace safety policies here. What’s this team like at Etsy? Our mission is to build and support world‑class platform capabilities that underpin the availability, performance, and reliability of etsy.com, and that make it fast and safe for engineers to ship changes. The Core Infra team crafts and maintains business‑critical platform services—including networking, CDNs, and infrastructure‑as‑code tooling—that support our 94M active buyers and 7.4M active sellers and help Etsy achieve its 99.95% uptime goals. You’ll get to work with a group of industry leading engineers to help shape the future of how Etsy builds, deploys and maintains reliable infrastructure that can automatically scale to meet the needs of our customers Our team shares a common goal for making everything we touch better. All engineers are empowered to make improvements to our systems, even if those systems aren’t directly owned by your team.

Requirements

You are an experienced software engineer, with at least 2 years experience in systems/infrastructure engineering or Platform or DevOps roles, preferably in a cloud environment
You have a solid understanding of networking fundamentals (TCP/IP, HTTP, TLS) and hands-on experience with cloud networking (VPCs, subnets, routing, firewalls/security groups, DNS, and traffic flow), including working with load balancers, CDNs, and VPNs.
Hands-on experience with Infrastructure As Code tooling like Terraform and configuration management tooling like Chef/Ansible is essential
Ability to monitor system performance, analyze system logs, and perform tuning to ensure efficient operations on Linux platforms
Hands on debugging experience with Linux based operating systems
Proficiency with one or more programming languages (PHP, Python, Go, Ruby or other equivalent languages)
Experience with cloud architectures (GCP, AWS), working with VM based architectures.
Empathy, communication, and technical skills are valued equally
You take the lead in directing and implementing solutions to significantly complex, unscoped problems
Have a “leave it better than you found it” mentality, and are willing to work with and improve on code you did not originally write
You understand that being an effective software engineer is as much about communicating with people as it is about writing code

Responsibilities

Develop and implement highly scalable and maintainable systems by contributing at multiple levels of our infrastructure stack using technologies like Chef, Terraform, Python, Prometheus and more
Support the day-to-day operations of running a large scale application, including monitoring, measuring, and troubleshooting infrastructure and services
Automate the upgrade procedures that range from Operating System upgrades to core application upgrades
Manage multiple aspects of Etsy’s core infrastructure, supporting millions of requests to etsy.com daily
Continually automate away toil that can be burdensome for teams
Develop automation and processes to enable teams to deploy, manage, configure, scale, and monitor their applications.
Identify and implement application reliability and availability improvements
Automating continuous integration (CI) and continuous delivery (CD) pipelines, as well as supporting the underlying infrastructure.
Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law.

Benefits

In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.

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