Software Engineer II - ServiceNow

University of Wisconsin Hospitals and Clinics Authority • Madison, WI

6d • Remote

About The Position

Work Schedule: This is a full time, remote position. The typical work week will be Monday-Friday, with the core hours of 8am-5pm. The remote position will not require any onsite work. Be part of something remarkable Join the #1 hospital in Wisconsin! Why UW Health? Be part of a culture that prioritizes technological innovation as a catalyst for better patient care. Join a team of high-level professionals dedicated to making a real-world difference in healthcare. Thrive in a supportive environment that fosters both professional and personal growth. We are seeking a Software Engineer II - ServiceNow to: Design and develop ServiceNow solutions, leveraging a range of platform capabilities, including Employee Center Pro, ITSM, SPM, ITOM, App Engine, and beyond. Build integrations between ServiceNow and other enterprise systems. Participate in creating ServiceNow development standards, using best practices in coding, security, and architecture within the platform. Collaborate with your team members on the ServiceNow development team, contributing to an environment of shared learning, technical growth, and continuous improvement. Work with stakeholders to create scalable and sustainable ServiceNow solutions. Troubleshoot and resolve technical issues, focusing on enhancing application performance security. At UW Health, you will have: An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance. Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being. Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement. The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.

Requirements

• Bachelor's Degree in Software Engineering, Computer Science, or related field Required
• Four (4) years of relevant experience may be considered in lieu of degree
• Demonstrated success experience writing software in a modern high-level programming language Required
• Demonstrated success developing applications within the ServiceNow platform that use client and server scripting Required
• Demonstrated success designing software using modern application development technologies, methodologies, and frameworks Required
• Demonstrated success utilizing professional software engineering practices such as coding standards, code reviews, and source control management Required
• Demonstrated success using DevOps capabilities such as automated build, testing, continuous integration, and continuous deployment processes Required
• Three (3) years of professional software engineering experience including design, development, testing, and release Preferred

Nice To Haves

• Master's Degree or Doctorate Degree in Software Engineering, Computer Science, or related field Preferred
• Experience creating solutions using inbound and/or outbound REST integrations Preferred
• Experience developing custom sites, pages, and widgets for the Service Portal and/or Employee Center Preferred
• Experience developing and implementing custom Flow Designer actions and subflows Preferred
• Experience creating Performance Analytics collectors, indicators, sources, and dashboards Preferred
• Experience implementing secure application architecture Preferred
• Experience developing software within the healthcare industry Preferred
• Experience developing, deploying, and supporting applications in a 24x7x365 environment Preferred
• Experience performing web development workflows, implementation processes, and best practices for managing websites and other interactive media Preferred
• ServiceNow Administrator, Developer, or related certifications Preferred
• Professional Scrum Master, Developer, Product Owner, or related certifications Preferred
• Microsoft Azure or AWS Administrator, Developer, Architect, or related certifications Preferred
• Epic certifications Preferred
• ITIL Foundation or related certifications Preferred
• PMP Preferred

Responsibilities

• Design and develop ServiceNow solutions, leveraging a range of platform capabilities, including Employee Center Pro, ITSM, SPM, ITOM, App Engine, and beyond.
• Build integrations between ServiceNow and other enterprise systems.
• Participate in creating ServiceNow development standards, using best practices in coding, security, and architecture within the platform.
• Collaborate with your team members on the ServiceNow development team, contributing to an environment of shared learning, technical growth, and continuous improvement.
• Work with stakeholders to create scalable and sustainable ServiceNow solutions.
• Troubleshoot and resolve technical issues, focusing on enhancing application performance security.

Benefits

• health and dental insurance
• paid time off
• retirement plans
• two-week paid parental leave
• adoption assistance
• Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance
• Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being
• Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
• The opportunity to earn a referral bonus for referring friends, former colleagues or others to apply for open, posted positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees