About The Position

We are looking to hire a Software Engineer II, Integrations (L2) who will deliver scoped integration work that connects external systems to our platform in a reliable, maintainable, and secure way. You will work hands-on building and maintaining API-to-API integrations, direct database connections (Epic Kit and Caboodle, Clarity, etc.), and FHIR and HL7-based workflows with leading EHRs. This is an execution-focused role where you will be productive independently on defined tasks while collaborating closely with senior engineers for design guidance, prioritization, and escalation. This is a highly cross-functional role. You'll work closely with Product, Customer Success, and Engineering to understand integration requirements and implementation details, with customer interaction as needed and typically in partnership with senior engineers. You will report to the Director of Engineering and play a key role in expanding our integration capabilities as we scale. You are an accomplished engineer who thrives in dynamic, fully distributed environments. You bring a strong foundation in software engineering fundamentals and take pride in developing high-quality integrations that are secure, reliable, and maintainable. You are energized by the challenge of connecting complex healthcare systems and translating technical requirements into working solutions. You are curious, detail-oriented, and highly proactive. You are comfortable navigating EHR integration nuances, understanding data models, and working across API protocols to deliver work that meets both technical standards and customer needs. You thrive when collaborating across teams and take a partnership-first approach, leaning on senior engineers for guidance while driving your own work forward with increasing independence. You're excited about operating in a mission-driven, fast-moving environment and have a passion for leveraging your technical skills to develop new solutions for our customers. Most importantly, you share our commitment to advancing health equity for low-income populations and take pride in contributing to that mission through the integrations you build.

Requirements

  • Minimum 3 years of hands-on software engineering experience with JavaScript and one other programming language
  • Minimum 3 years experience building, maintaining, and scaling backend systems, APIs, and services
  • Solid fundamentals of computer programming, including a good understanding of software development lifecycle, coding best practices, design patterns, object-oriented architecture, etc.
  • A commitment to supporting and fostering diversity and inclusion (We have a global team and you will regularly collaborate with people from a variety of walks of life.)
  • This role requires the candidate to reside within the United States of America
  • Demonstrate autonomy by independently executing defined work, taking ownership of longer term initiatives, and consistently following through on commitments.
  • Growth-oriented mindset
  • Outstanding written and verbal communication skills, especially in a fully remote environment
  • Excellent ability to collaborate with technical and non-technical partners to support discovery, development, and testing phases of integration projects
  • Experience working in teams where automated tests are an expected part of development, including writing and maintaining tests alongside production code
  • Strong experience working remotely

Nice To Haves

  • 3 years experience of developing healthcare integrations leveraging common interoperability standards (FHIR and HL7)
  • Experience working with mainstream EHR vendors such as Epic, eClinicalWorks, AthenaHealth, NextGen, etc.
  • Experience with our tech stack: JavaScript/TypeScript, Ruby on Rails, Postgres, Google Cloud Platform
  • Experience with Mirth and/or Rhapsody Integration Engine (we use Rhapsody)
  • Experience working closely with data teams, leveraging healthcare data and foundational data science concepts

Responsibilities

  • Developing a growing understanding of our company objectives and technical strategy, you will work with the integrations team to deliver effective solutions for safety-net healthcare providers
  • You will communicate with customers, partners, and other external technical resources to understand the integration requirements and implementation details of those workflows and design effective solutions
  • You will help design, build, and maintain integrations in Rhapsody following engineering best practices
  • Working with other team members you will contribute to the development and evolution of scalable healthcare integration architecture
  • You will provide technical training and documentation for integrations you develop to assure capabilities for support teams to monitor and troubleshoot integrations, and you will assist in measuring impact of live integrations
  • You will work closely with Product teams to understand requirements and contribute technical input during solution definition, including participation in Product Requirements Documents (PRDs) when appropriate
  • You will help improve the team over time through essential team rituals, such as Kickoffs, Retrospectives, and Technical Debt Reviews
  • You will contribute to the team by participating in On-Call (PagerDuty) activities

Benefits

  • We compensate fairly and equitably
  • Flexible work hours; fully remote team
  • We believe in equal work for equal pay: all team members performing the same role at the same level are paid similarly, regardless of where they are in the world
  • Paid parental leave for biological and adopted children
  • Half-day Fridays, every Friday
  • 18 paid company holidays, including a one week mid-year and one week end-of-year break
  • 9 wellness days to be used for self-care- or anything that comes up in life
  • 15 days of PTO
  • 1-month (20 working days) paid sabbatical after the 4-year anniversary, and every 4 years thereafter
  • Generous medical, dental, and vision insurance for employees and their families
  • Health Savings Accounts and Flexible Spending Accounts
  • 401k retirement plan
  • Short & long-term disability insurance
  • $100 per employee yearly wellness budget, with flexibility to spend on physical, emotional, and mental wellness resources
  • PerkSpot: Instant access to discounts on products & services from hundreds of vendors
  • Annual budget for professional and personal development (webinars, online courses, books, and more)
  • Volunteerism incorporated in onboarding and encouraged on an ongoing basis
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