Software Engineer II - Infrastructure

BigCommerce•Austin, TX

16h•$93,000 - $156,000•Remote

About The Position

Welcome to the Agentic Commerce Era At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce , Feedonomics , and Makeswift , we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you. Commerce is searching for a Software Engineer II - Infrastructure join the DAT (Delivery Acceleration Team). We are currently a small, distributed team that engages with the entire Engineering organization by maintaining Commerce’s Cloud Development Environment that enables engineers to work faster and to be less encumbered by technical burdens.

Requirements

5+ years of professional experience as a Software Engineer
A trusted engineer who has completed either a comprehensive software engineering boot camp, CS, CE, SW, MIS or equivalent degree, or has relevant work experience
Knowledge of configuration management systems such as Puppet, Chef, or Ansible (we use Puppet)
Experience with Linux systems administration, including solid scripting skills (Ruby) and Bash
Experience developing/scripting in Ruby or Golang
Experience working with modern infrastructure tools and technologies
Comfortable exploring and engaging in unfamiliar languages, tools, and technologies
Eager to work on difficult problems
Able to contribute to project discovery, design, and implementation
Comfortable working on several projects in concert
Desire to work in a collaborative, open environment on an Agile team as a contributor and mentor
Highly proactive and results-oriented with excellent critical thinking skills

Responsibilities

Maintain and improve Commerce’s Cloud Development Environment
Help engineers become more productive, removing environment concerns as an impediment
Maintain Ruby services that orchestrate infrastructure
Contribute to a new Golang CLI tool developers will use to manage their environment
Work with technologies and tooling such as GCP, Nomad, Consul, Vault, Terraform, Packer, Puppet, and CircleCI to provide an effective development environment
Educate engineers on tool usage and process improvements
Provide support for the development environment
Document technical aspects and user flows of features
Work and collaborate with a distributed team across the world
Assist in defining the team’s roadmap
Work closely with engineers to gather requirements
Create and monitor statistics to observe tooling health and functionality