Software Engineer II - AI Personalization

Hinge Health • San Francisco, CA

75d • $133,800 - $200,600 • Hybrid

About The Position

Hinge Health is a digital health company focused on providing innovative, evidence-based solutions for musculoskeletal (MSK) pain. Through a combination of personalized exercise therapy and virtual care, Hinge Health helps individuals manage and reduce chronic pain, improving their quality of life while lowering healthcare costs. The company partners with employers and health plans to offer these solutions at scale, improving overall employee health and productivity. At Hinge Health, our Care Personalization team is focused on transforming the member experience by infusing every touchpoint, from personalized journeys to proactive communications, with meaningful AI-driven insights. We leverage data to deeply understand the behaviors and patterns that drive member success, using a range of techniques including traditional recommendation systems, clustering, and generative AI. By identifying what works well for our most successful members, we aim to guide others along similar paths, helping them get the most from their experience through timely, intelligent, and tailored support. As a Software Engineer, you'll contribute to the development and maintenance of key components of our AI infrastructure. You'll collaborate with engineers and data scientists to ensure the platform supports the complex needs of AI models and machine learning workflows.

Requirements

• Bachelor's degree in Computer Science or related technical field
• 2+ years of experience in software engineering, with a focus on backend or systems development
• 1+ years of experience in JavaScript/TypeScript or Python
• Hands-on experience with AI/ML technologies such as prediction engines, recommendation systems, kNN searches, categorization and clustering as well as, LLMs, RAG, or agentic AI
• Experience working with cloud platforms (AWS, GCP, or Azure)
• Experience developing RESTful APIs and services
• Experience using Git for version control and collaborating in an agile environment

Nice To Haves

• Advanced degree in AI/ML related field
• Familiarity with Generative AI technologies
• Experience with Databricks
• Solid understanding of database systems and data processing technologies

Responsibilities

• Work with the AI/ML team to integrate models and agents into the platform and ensure smooth deployment.
• Write clean, maintainable code with an emphasis on performance, reliability and scalability.
• Build and maintain APIs and microservices that enable AI model & agent deployment and data processing.
• Troubleshoot and resolve issues related to platform performance, integration, and reliability.
• Collaborate with cross-functional teams to understand technical requirements and deliver effective solutions.
• Contribute to improving AI platform architecture and workflows based on team needs and industry best practices.

Benefits

• Comprehensive medical, dental, and vision coverage
• Help with gender-affirming care
• Tools for family and fertility planning
• Travel reimbursements if healthcare isn't available where you live
• Traditional or Roth 401k retirement plan options with a 2% company match
• Modern life stipends for learning and development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Web Search Portals, Libraries, Archives, and Other Information Services
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees