Software Engineer, Google Ads, Front End, Customer Voice
About The Position
Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. In this role, you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. Customer Voice is dedicated to transforming how Google gathers and acts on customer feedback, using AI to create a real-time, scalable "customer pulse" from data sources like sales meeting transcripts and support interactions. This involves developing an interactive dashboard to surface key themes and metrics, and building an agentic chatbot experience that allows users to perform freeform exploration, deep research, and root cause analysis on customer feedback. These insights directly influence product development, marketing positioning, and sales strategies across the Google Business Organization (GBO) Ads. Google Ads is helping power the open internet with the best technology that connects and creates value for people, publishers, advertisers, and Google. We’re made up of multiple teams, building Google’s Advertising products including search, display, shopping, travel and video advertising, as well as analytics. Our teams create trusted experiences between people and businesses with useful ads. We help grow businesses of all sizes from small businesses, to large brands, to YouTube creators, with effective advertiser tools that deliver measurable results. We also enable Google to engage with customers at scale.
Requirements
- Bachelor’s degree or equivalent practical experience.
- 2 years of experience with software development in Angular programming language, or 1 year of experience with an advanced degree.
- 2 years of experience with front-end and user interface development.
Nice To Haves
- Master's degree or PhD in Computer Science or related technical fields.
- 3 years of experience with frontend development. Proficiency in web technologies, including HTML, CSS, and JavaScript/TypeScript. Experience with single-page application frameworks, with strong preference for AngularDart.
- 2 years of experience with data structures or algorithms.
- 2 years of experience with typescript and dart.
- Experience with RESTful APIs and frontend/backend integration. Experience with AI/ML concepts, particularly Large Language Models like Gemini.
- Experience developing accessible technologies.
Responsibilities
- Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies.
- Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency).
- Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback.
- Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality.
- Design, develop, test, deploy, maintain, and improve frontend software using AngularDart. Build responsive and engaging user interfaces for dashboards, agentic chat systems and AI driven dynamic surfaces
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
