Genesys-posted 30 days ago
Full-time • Mid Level
Indianapolis, IN
Publishing Industries

Join the global Innovations team at Genesys to build and scale cutting-edge generative AI applications. This team is at the forefront of innovation, delivering custom applications, integrations, and AI-driven solutions for Genesys Cloud environments. We're looking for an experienced full-stack developer with deep knowledge of AWS, Python, and generative AI technologies.

  • Design and develop generative AI applications using Python and AWS Bedrock.
  • Automate business practices through AI-driven solutions.
  • Collaborate with DevOps engineers to architect and manage AWS-based infrastructure for cloud contact center solutions.
  • Maintain and optimize AWS operational configurations, including resource management, permissions, usage scripting, and alerting.
  • Implement deployment automation and CI/CD pipeline practices.
  • Ensure cloud security and apply best practices to minimize vulnerabilities.
  • Develop applications using NodeJS and ReactJS, targeting Lambda functions and containerized deployments.
  • Respond to and resolve cloud infrastructure support tickets.
  • Bachelor's or Master's degree in Computer Science, Computer Engineering, or related field.
  • Must be able to work in the United States (now AND in the future) without needing visa sponsorship.
  • 4+ years of full-stack software development experience using Python, NodeJS, and ReactJS.
  • 2+ years of experience developing and deploying SaaS solutions on AWS.
  • Hands-on experience with container technologies such as Docker or Kubernetes.
  • Proven understanding of generative AI, including large language models (LLMs), Agentic AI, and diffusion models.
  • Experience with models such as OpenAI ChatGPT, Anthropic Claude, Google Gemini, and Hugging Face.
  • Skilled in deploying solutions across both Windows and Linux environments.
  • Proficient in building responsive web UIs with ReactJS; familiarity with AngularJS or jQuery is a plus.
  • Familiarity with Genesys APIs and cloud services.
  • Strong analytical and troubleshooting skills in software operations.
  • Experience with database administration and performance optimization.
  • Comfortable in Agile environments with strong collaboration and independent work skills.
  • Experience with automated testing, CI/CD, and modern DevOps practices.
  • Experience supporting enterprise-scale contact center environments.
  • Exposure to customer-facing software deployments in a services-led delivery model.
  • Interest in emerging AI models and rapid prototyping.
  • Medical, Dental, and Vision Insurance.
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off in addition to 10 paid holidays
  • 401(k) matching program
  • Adoption Assistance
  • Fertility treatments
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service