Software Engineer - Forward Deployed Engineering

Uniphore • Palo Alto, CA

116d • $169,800 - $233,500

About The Position

As a Forward Deployed Engineer (FDE) at Uniphore, you will take technical ownership of strategic AI solution deployments and lead the architecture, prototyping, and delivery of customer-specific applications on our Agentic AI platform. This role demands a deep technical skillset, sharp product thinking, and the ability to guide both customers and internal teams through complex, high-stakes AI projects. You're not just coding—you're solving some of the most exciting challenges in enterprise AI, spanning data pipelines, agent orchestration, RAG, SLM and enterprise-grade applications.

Requirements

• Undergraduate, master’s degree or PhD in Computer Science or Data Science.
• 3+ years of experience in engineering, with 1+ years in customer-facing or field roles.
• Proven success building and deploying AI/ML or data-intensive applications in production.
• Deep full-stack development skills (Python, Node.js/Go, React/Vue) and DevOps experience (Docker, K8s, CI/CD).
• Expertise in building data pipelines and integrating with enterprise systems (REST, Python, SQL, GraphQL, Webhooks etc).
• Solid understanding of LLMs, Prompt engineering/tuning, Vector DBs, and RAG pipelines.
• Knowledge of SLM Finetuning and Distillation is a big advantage.
• Experience and knowledge of Agentic development platforms and experience building and delivery enterprise agentic solutions is a huge advantage.
• Ability to translate ambiguous customer needs into actionable engineering plans.
• Strong leadership, mentoring, and project ownership abilities.
• Excellent communication and collaboration across technical and business stakeholders.

Responsibilities

• Contribute to the technical design and implementation of large-scale Agentic and Knowledge AI solutions for key enterprise clients.
• Act as the primary technical point of contact during solution development and post-deployment optimization.
• Own and execute projects end-to-end: from integration design to agent workflows and full-stack delivery.
• Customize platform components as needed—integrating new APIs, building reusable tooling, or extending platform logic.
• Guide junior FDEs and collaborate closely with cross-functional teams to ensure solution success.
• Provide structured feedback to Platform Engineering and Product on feature gaps and customer pain points.
• Contribute to technical best practices and accelerate solution delivery through reusable assets, frameworks, and documentation.
• Stay current on RAG, LLM/SLM advancements, Agentic AI tooling, and industry trends relevant to Enterprise & Agentic AI.

Benefits

• Competitive base pay
• Annual incentive opportunity based on target achievement
• Pre-IPO stock options
• Medical, dental, vision insurance
• 401(k) with a match
• Generous paid time off
• Paid holidays
• Paid day off for your birthday
• Other paid leave policies to support employees through all phases of life

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Master's degree
• Number of Employees: 501-1,000 employees