About The Position

Join Apple's mission to deliver exceptional customer experiences by developing diagnostic tools that allow our technicians to keep millions of Apple devices running smoothly worldwide. As a Software Engineer on our team, you'll create innovative solutions that empower both customers and technicians to quickly identify and resolve device issues, ensuring every Apple product delivers the reliability and performance our users expect. Imagine developing software that ships with every iPhone, iPad, Apple Watch, and Apple TV-tools that millions of people rely on to keep their devices healthy. In this role, you'll collaborate with other software engineers, backend developers, system architects, and quality assurance teams to create intuitive troubleshooting experiences that make complex technical problems simple to solve. Your code will directly impact customer satisfaction by enabling faster, more accurate device repairs and helping users maintain their devices with confidence.

Requirements

  • Experience with source control and issue tracking systems.
  • Coding background on iOS and/or macOS.
  • Experience and interest in using LLM technologies.
  • Understanding of how to leverage AI capabilities to enhance code quality.

Nice To Haves

  • Experience in automating development tasks.
  • Interest in improving software solutions using AI.

Responsibilities

  • Develop diagnostic tools for Apple devices.
  • Create innovative software solutions for technicians and customers.
  • Collaborate with software engineers, backend developers, system architects, and quality assurance teams.
  • Design intuitive troubleshooting experiences.
  • Ensure reliability and performance of Apple products.
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