Software Engineer - Diagnostics Tools

Apple • Cupertino, CA

67d • $147,400 - $272,100

About The Position

Join Apple's mission to deliver exceptional customer experiences by developing diagnostic tools that allow our technicians to keep millions of Apple devices running smoothly worldwide. As a Software Engineer on our team, you'll create innovative solutions that empower both customers and technicians to quickly identify and resolve device issues, ensuring every Apple product delivers the reliability and performance our users expect. Imagine developing software that ships with every iPhone, iPad, Apple Watch, and Apple TV—tools that millions of people rely on to keep their devices healthy. In this role, you'll collaborate with other software engineers, backend developers, system architects, and quality assurance teams to create intuitive troubleshooting experiences that make complex technical problems simple to solve. Your code will directly impact customer satisfaction by enabling faster, more accurate device repairs and helping users maintain their devices with confidence.

Requirements

• Solid understanding of object-oriented design and programming principles, memory management, and multithreading.
• Minimum 3 years of experience designing, implementing, testing, shipping, and/or supporting software.
• Hands-on experience with Objective-C, Swift, or other C-based languages.
• Experience building mobile software applications and systems.
• B.S. or M.S. degree in Computer Science, Computer Engineering, or equivalent.

Nice To Haves

• Experience with source control and issue tracking systems.
• Coding background on iOS and/or macOS.
• Experience and interest in using LLM technologies and their integration, understanding how to leverage AI capabilities to enhance code quality, automate development tasks, and improve software solutions.

Responsibilities

• Design and implement diagnostic applications and frameworks for Apple devices across multiple operating systems.
• Contribute to the design of integration protocols and the creation of comprehensive testing suites to ensure diagnostic accuracy and reliability.
• Collaborate with cross-functional teams from organizations across Apple.
• Maintain and enhance existing diagnostic subsystems while implementing new features for emerging technologies and not yet released products.
• Contribute to development process improvements and establish best practices for diagnostic software engineering.

Benefits

• Comprehensive medical and dental coverage.
• Retirement benefits.
• A range of discounted products and free services.
• Reimbursement for certain educational expenses, including tuition.
• Opportunity to participate in Apple's discretionary employee stock programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Computer and Electronic Product Manufacturing
• Education Level: Bachelor's degree