Software Engineer, Data Platform & Products

Sierra • San Francisco, CA

123d

About The Position

At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor and Clay Bavor. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.

Requirements

• Designed, built, and operated large-scale data systems processing terabytes or petabytes of data.
• Strong backend and distributed systems fundamentals in a language like Go, Scala, or Python.
• History of implementing pragmatic data governance, lineage, and testing.
• Experience with data modeling best practices and optimizing analytical query patterns.
• Strong software engineering background with 4-7+ years of hands-on development experience.

Nice To Haves

• Deep experience with event streaming platforms (e.g., Kafka, Kinesis).
• Experience with modern data visualization libraries (e.g., ECharts, D3.js).
• Production experience with recommender systems or optimization loops.
• A track record of leading complex technical projects or mentoring other engineers.

Responsibilities

• Join a full-stack data team building systems to make AI agents smarter with every interaction.
• Architect and build the core platform to handle data at scale with low latency.
• Own the systems for interactive OLAP querying, orchestration, and experimentation.
• Build products that allow customers to explore conversational data and diagnose agent behavior.
• Deliver proactive, actionable intelligence beyond traditional dashboards.

Benefits

• Flexible (Unlimited) Paid Time Off
• Medical, Dental, and Vision benefits for you and your family
• Life Insurance and Disability Benefits
• Retirement Plan (e.g., 401K, pension) with Sierra match
• Parental Leave
• Fertility and family building benefits through Carrot
• Lunch, as well as delicious snacks and coffee
• Discretionary Benefit Stipend
• Free alphorn lessons

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees