Software Engineer Consultant -AEM & Adobe Cloud (Remote North Carolina, New Jersey)

First Citizens Bank • Raleigh, NC

4d • Remote

About The Position

This is a remote role that may only be hired in the following location(s): North Carolina and New Jersey. This position provides technical guidance on complex strategic projects. Facilitates the creation and implementation of software systems and software development in the Content Management & Marketing Technology. Consults on software evaluations, feasibility studies, and new technologies. Specializes in software development and integration with third party solutions. Recommends processes and products that meet strategic goals while aligning with the Bank's long-term technology direction.

Requirements

• Bachelor's Degree and 8 years of experience in Software Application Development and Maintenance
• OR
• High School Diploma or GED and 12 years of experience in Software Application Development and Maintenance
• AEM & Adobe Cloud Expertise
• 5+ years of experience administering and supporting AEM, AEM Cloud Service, Cloud Manager, and AEMaaCS deployment workflows in enterprise environments
• Strong understanding of AEM security models, including user/group permissions, access controls, IMS roles, and blueprinting permissions across author and publish tiers
• Experience configuring and managing CI/CD pipelines for AEM (Adobe Cloud Manager, Azure DevOps, GitHub Actions, Jenkins, or similar)
• Version control expertise (Git branching, pull requests, release management)
• Ability to troubleshoot build, deployment, and dispatcher/CDN caching issues
• Systems & Platform Administration
• Experience managing application configs, OSGi configurations, Sling settings, and dispatcher rules
• Strong understanding of web architectures, CDN behavior, proxies, and caching strategies
• Familiarity with containerized environments (Docker/Kubernetes)
• Knowledge of governance, compliance, and release management processes
• Soft Skills
• Strong cross-team communicator (partners with engineering, security, product, marketing)
• Ability to operate in an agile environment and prioritize platform health & reliability
• Documentation mindset (runbooks, platform guides, operational SOPs)

Nice To Haves

• Adobe certifications (AEM Architect, Cloud Manager, Adobe Certified Expert)
• Experience with Adobe Target, Analytics, Launch (Tags), and Adobe IO integrations
• Experience with monitoring tools (Datadog, Splunk, New Relic, CloudWatch)

Responsibilities

• Software Development Support - Supports software development through the creation of software utilities or other means to support effective software development activities/solutions. Evaluates software specifications to determine feasibility of use in particular infrastructures. Analyzes, presents, and implements necessary development and/or infrastructure changes.
• Technical Expert - Maintains a strong knowledge of technology trends and impact on the Bank's infrastructure in order to provide relevant consultative guidance. Trains and mentors others on new technologies.
• Consultation - Provides technical advice and direction to associates, management, and developmental project teams. Utilizes expertise to consult and develop software to solve complex technical problems.
• Business Strategy - Acts as a trusted advisor on strategies that align developmental projects with long-term business needs and technological direction. Assists management in implementing initiatives or strategies across the division.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level