Software Engineer, Applied AI

Norm AINew York, NY
7d$220,000 - $285,000Hybrid

About The Position

As an Applied AI Engineer at Norm Ai, you will design, build, and iterate on enterprise-grade AI agents for end-to-end completion of high-stakes legal and compliance workflows. This is a hands-on engineering role focused on shipping reliable, scalable AI-driven functionality into a live enterprise platform. You’ll work closely with our software engineering, legal engineering, and product teams to bridge disciplines and expand the coverage and capabilities of our automation platform.

Requirements

  • 4+ years of experience as a software engineer, applied AI engineer, ML engineer, or data scientist
  • Strong programming skills in Python, proficiency in Docker and data storage technologies such as Postgres and Redis
  • Experience working with production systems, including debugging, monitoring, and iterating on live software.
  • Willingness to work with frontend technologies (Typescript, React, etc.) to bridge the gap between research ideas and the productization of new initiatives
  • Experience in AI/ML infrastructure and tooling
  • Experience integrating AI or ML components into real-world systems (LLMs, classical ML, or hybrid approaches)
  • Interest in becoming a legal and compliance domain expert and working closely with professionals in the field
  • Strong reading, writing, and quantitative skills, as well as a data-driven approach to problem solving

Nice To Haves

  • Familiarity with and an eagerness to apply the latest AI research
  • Experience applying traditional ML systems and processes in the context of state-of-the-art LLMs
  • Experience deriving insights from PDFs and other unstructured or semi-structured data types
  • Experience with context engineering and memory in the context of AI agents
  • Experience modeling uncertainty in ML systems

Responsibilities

  • Build and integrate LLM-backed workflows, including prompt systems, retrieval, memory, evaluation, and feedback loops.
  • Develop new AI workflows and systems that make cutting-edge AI available across our platform.
  • Regularly contribute performant, high-quality code to our production codebase, conforming to the high standards of our engineering team.
  • Oversee data collection, experimentation, and data analysis to continuously improve the platform, working closely with domain experts.
  • Build comprehensive benchmarks and evaluation suites to measure AI agent performance and guide future improvements to the platform.
  • Architect the system of underlying prompts that power our AI agents, engineering effective context structures and automated pipelines for prompt optimization.
  • Enable continuous learning in our AI agents through memory, feedback, and client-specific preferences.
  • Develop a legal and compliance domain expertise to assist with all of the above.

Benefits

  • We offer a competitive salary along with equity compensation.
  • Our comprehensive benefits package includes a 401(k) plan with an employer match.
  • Employees enjoy top-tier insurance coverage, encompassing health, dental, hospital, accident, and vision plans.
  • For candidates needing to relocate to NYC, we provide relocation reimbursement.
  • You'll thrive in our fast-paced learning environment where professional growth is constant.
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