Software Engineer (AI)

Tend • Nashville, TN

6h • Remote

About The Position

At Tend, we're redefining the dental experience — bringing together expert clinical care, thoughtfully designed studios, and smart technology to make going to the dentist something people actually look forward to. We believe dental health is an essential part of whole-person wellness, and we're building the tools to power that vision.
We're looking for a Software Engineer with hands-on experience building AI-powered products — someone who's worked directly with Claude (Anthropic) and knows how to turn that capability into real, scalable solutions. In this role, you'll sit at the intersection of engineering and patient experience, helping us integrate intelligent AI workflows that make care more seamless for both our teams and the members we serve.
This role is open to fully remote, U.S. based candidates with availability to travel to our Nashville, TN corporate hub up to 4 times per year — or hybrid-based candidates in Nashville who prefer more regular on-site time.

Requirements

• 2–5 years of software engineering experience with a track record of shipping production-quality features
• Hands-on experience building with the Claude API (Anthropic), including prompt engineering, tool use, multi-turn conversations, and agentic workflows
• Proficiency in Python (Django or similar frameworks) and/or JavaScript/TypeScript (Node.js, React, Next.js)
• Experience building and maintaining RESTful APIs and microservices
• Comfort working in cloud-native environments — AWS is preferred (Lambda, S3, EC2 or similar)
• Familiarity with CI/CD pipelines and modern development practices
• Strong written and verbal communication skills — you can explain what you built and why
• Ability to travel to Nashville, TN one to two times per month (if remote)

Nice To Haves

• Experience working in healthcare, health tech, or regulated environments (HIPAA familiarity is a plus)
• Exposure to other LLM platforms or AI infrastructure tooling (e.g., LangChain, vector databases, RAG pipelines)
• Familiarity with dental practice management systems or health data standards
• Experience contributing to or leading technical documentation for AI systems

Responsibilities

• Translate complex clinical and operational use cases into structured AI solutions that are reliable, safe, and production-ready
• Partner closely with Product and Operations to identify where AI can reduce friction, automate manual steps, and improve patient outcomes
• Evaluate emerging Claude capabilities and advocate for their adoption when they meaningfully advance our product roadmap
• Build and maintain backend services and APIs that support our studio-facing and patient-facing products
• Develop integrations with external systems — including our dental management platforms, scheduling tools, and communication infrastructure
• Write clean, well-tested code with a focus on performance, reliability, and long-term maintainability
• Contribute to CI/CD pipelines, deployment practices, and cloud-native architecture on AWS
• Work cross-functionally with engineers, product managers, and clinical operations teams throughout the product lifecycle
• Participate in code reviews, technical planning, and sprint ceremonies in an agile environment
• Help document AI implementations clearly so teammates can understand, iterate on, and extend your work
• Stay close to how our studio teams and members use our tools — feedback from the field shapes what we build

Benefits

• Medical, dental, and vision insurance — plus our own Dental Wellness Program
• Generous Paid Time Off (PTO) and company holidays — because rest is productive
• 401(k) plan to help you grow your nest egg
• Annual bonus potential tied to company performance and individual impact
• Life & AD&D insurance, EAP, legal support, and health advocacy resources
• FSAs, HSAs, and pre-tax transit and parking benefits
• Ongoing opportunities to grow your skills and stay close to the latest in AI and engineering

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees