Software Engineer, AI Assist

Retool•San Francisco, CA

13d•Hybrid

About The Position

Nearly every company in the world runs on custom software for critical operations like tracking performance metrics, handling customer support workflows, building admin dashboards, and countless other processes you might not have even thought of. But most companies don't have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. At Retool, we’re building the first enterprise AppGen platform: software that transforms natural language into production-ready code, integrates directly with business data, and meets the highest standards of security and governance. AI is redefining what it means to build software—and who gets to build it. The definition of “developer” now includes analysts, operators, and domain experts creating solutions directly. As the pool of builders widens, so does the complexity of what they need to build. The opportunity is enormous, but so is the challenge of enabling this larger community to build production-grade software safely. That means AI that understands real business data, enforces enterprise policies automatically, and empowers teams to create once and reuse everywhere with shared, trusted components. Over 100 million hours of work has been automated by developers and domain experts using our platform, freeing them to focus on creative problem-solving and strategic initiatives that drive real business value. The people closest to knowing what needs to be built can now safely create custom solutions within enterprise guardrails. And that's a mission worth striving for. Let's build the future together! WHY WE'RE LOOKING FOR YOU Retool started as a way to address obstacles with internal tools and has grown into a company that solves internal tooling for thousands of companies (big and small). Retool leverages AI to empower thousands of users to build apps in minutes instead of hours, accelerating the journey from prompt to finished product. We’re looking for engineers who are passionate about harnessing LLMs to deliver on state-of-the-art developer-focused product experiences. WHAT YOU'LL DO You’ll work on features that redefine what it means to build software in Retool. Whether that’s building rich interfaces for users to interact with LLMs and take action, extending our eval system to support a wider array of use cases within Retool, or iterating on our underlying model architecture to be faster, more resilient, and produce higher-quality output, we have a lot exciting technical challenges ahead of us. Retool is built primarily in JavaScript and TypeScript, Node.js on the backend, and React on the frontend. We’ll look to you to bring your experience to build within this environment and impact our codebase. You’ll also engage in technical decision-making with the team, participate in planning, and help our engineering team expand its skillset. To that end, you’ll also play a key role in helping us grow the team through interviewing potential new team members. WHO YOU'LL WORK WITH As an engineer, you will work closely with product and design teams to build, ship, and iterate new features. We’re a hard-working, passionate bunch who are motivated by collaboration, strong results, and bringing the impact of Retool to our customers. When we’re in the office, we enjoy eating lunch (and occasionally dinner!) together, and we’ve been known for our lively game nights. But at the root of it all, we come together to show our customers and not-quite-yet customers how Retool can make them and their companies more efficient and successful. If this sounds like a fit, we’d love to hear from you!

Requirements

6+ years experience in professional software development, ideally some of which you’ve spent in startups
Experience or excitement about delivering LLM-powered products to customers, taking into account model performance, capabilities, and more.
A keen eye for a delightful user experience & deep customer empathy. You work hard to ensure you understand the “why” & can articulate decisions + tradeoffs accordingly.
Experience across the entire stack, from frontend to backend (and if you have a preference, we’d love to hear it!)
Ability to make technical decisions quickly, while looping in key stakeholders, too
A customer-first mindset and an interest in talking with customers to make sure what we’re building meets their needs
Habit of introspection and understanding what’s helped you be successful in the past

Nice To Haves

Experience in JavaScript / TypeScript
Experience with PostgreSQL
Bonus points if you have experience in mentoring other team members, and have previously worked closely with designers

Responsibilities

Craft and deliver magical, highly-differentiated AI experiences that Builders in Retool can’t live without
Iterate on our underlying model architecture, with a focus on performance, reliability, and observability
Work closely with product, design, and other engineering teams to establish best practices and patterns for building AI products
Help assess and recruit future engineers
Work on increasing the scalability of Retool’s platform as a whole (e.g. frontend application performance, reducing query latencies)

Benefits

Retool offers generous benefits to all employees and hybrid work location.
Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k).

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