Software Engineer, AI Agents

Retool•San Francisco, CA

12d•Hybrid

About The Position

Nearly every company in the world runs on custom software for critical operations like tracking performance metrics, handling customer support workflows, building admin dashboards, and countless other processes you might not have even thought of. But most companies don't have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows. At Retool, we’re building the first enterprise AppGen platform: software that transforms natural language into production-ready code, integrates directly with business data, and meets the highest standards of security and governance. AI is redefining what it means to build software—and who gets to build it. The definition of “developer” now includes analysts, operators, and domain experts creating solutions directly. As the pool of builders widens, so does the complexity of what they need to build. The opportunity is enormous, but so is the challenge of enabling this larger community to build production-grade software safely. That means AI that understands real business data, enforces enterprise policies automatically, and empowers teams to create once and reuse everywhere with shared, trusted components. Over 100 million hours of work has been automated by developers and domain experts using our platform, freeing them to focus on creative problem-solving and strategic initiatives that drive real business value. The people closest to knowing what needs to be built can now safely create custom solutions within enterprise guardrails. And that's a mission worth striving for. Let's build the future together! WHY WE'RE LOOKING FOR YOU At Retool, our mission is to radically accelerate how software gets built. That mission takes on a new dimension with AI. The rise of LLMs and AI agents doesn’t just make software faster to build – it changes what software is and how it operates. Thousands of companies already rely on Retool to run their internal tools and workflows. Now, those same companies are looking to harness AI to make those workflows smarter, faster, and more autonomous. Retool is uniquely positioned to help them do that safely and powerfully. We’re building the platform that lets every business create AI agents that act on real data and systems – and we’re looking for engineers excited to shape this new era of intelligent automation. WHAT YOU'LL DO You’ll help build Retool’s Agents product – a platform that lets customers create and deploy AI agents that act on real business data and systems. You’ll define how customers automate complex workflows with LLMs, shape the primitives for agent orchestration and monitoring, and partner with product, design, and AI infrastructure teams to bring them to life. Some examples of what you might work on: Modifying our agent orchestration system to handle new modalities like voice, images, or files Building abstractions so users can customize agent interactions for their business processes Adding long-term memory and learning capabilities while maintaining strict data access boundaries Designing new mechanisms for human approval and interaction within agentic systems Retool is built primarily in JavaScript and TypeScript, Node.js on the backend, and React on the frontend. We’ll look to you to bring your experience to build within this environment and impact our codebase. You’ll also engage in technical decision-making with the team, participate in planning, and help our engineering team expand its skillset. To that end, you’ll also play a key role in helping us grow the team through interviewing potential new team members. Check out Retool Agents to see what we’re building. WHO YOU'LL WORK WITH As an engineer, you will work closely with product and design teams to build, ship, and iterate new features. We’re a hard-working, passionate bunch who are motivated by collaboration, strong results, and bringing the impact of Retool to our customers. When we’re in the office, we enjoy eating lunch (and occasionally dinner!) together, and we’ve been known for our lively game nights. But at the root of it all, we come together to show our customers and not-quite-yet customers how Retool can make them and their companies more efficient and successful. If this sounds like a fit, we’d love to hear from you!

Requirements

8+ years experience in professional software development, ideally some of which you’ve spent in startups
Experience owning technically challenging and demanding cross-functional projects
Experience across the entire stack, from backend to frontend (and if you have a preference, we’d love to hear it!)
Ability to make technical decisions quickly, while looping in key stakeholders, too
A customer-first mindset and an interest in talking with customers to make sure what we’re building meets their needs
Habit of introspection and understanding what’s helped you be successful in the past

Nice To Haves

Experience working with LLMs, agents, or AI orchestration frameworks in a production context
Experience designing or using evals and feedback loops to improve AI systems
Experience in JavaScript / TypeScript
Experience with PostgreSQL
Bonus points if you have experience in mentoring other team members, and have previously worked closely with designers

Responsibilities

Build and expand the Retool Agents product, enabling customers to automate real business workflows with AI
Design and implement the primitives that power agent orchestration, reasoning, and tool execution
Ship new agent capabilities – from chat-based invocation to workflow triggers and observability features
Debug customer problems and build features that help them integrate AI safely into their existing systems
Stay close to the latest LLM and agentic advancements, bringing the best of that technology into Retool
Work closely with a high-velocity, technically skilled cross-functional team
Help assess and recruit future engineers
Work on improving the scalability and performance of Retool’s platform (e.g. frontend performance, query latency, and real-time monitoring)

Benefits

Retool offers generous benefits to all employees and hybrid work location.
Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k).

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