Software Development Manager, Rufus Experience Science

Amazon • Palo Alto, CA

17d

About The Position

Rufus Experience Science team advances Amazon’s Shopping AI assistant, Rufus, to
make shopping more effortless, inspiring, and delightful for customers. As a
Software Development Manager, you will lead a team of Software Development
Engineers and Machine Learning Engineers, collaborating closely with Applied
Science Managers, Product Managers, and Technical Program Managers. Together, you will develop and optimize customer-facing Rufus experiences such as Rufus
Conversation, Rufus Related Questions and Rufus Autcomplete, and AI Overview,
etc. . You will also drive research and innovation in multi-agent orchestration
to ensure every interaction with Rufus is helpful, informative, and enjoyable.

Key job responsibilities
You independently manage an engineering team working to solve complex inference
and system problems that have a high business and customer impact. As a manager,
you are accountable for the structure and strategic direction of your team, the
artifacts they provide, and any technologies owned. You Partner with your
stakeholders and leadership to define the science vision for your team. You will
bridge the gap between engineering, science and business, and you will establish
structures that enable your team to consistently deliver. You build a team that
delivers successfully without you, and you are strategic about the team members'
growth and provide those interested with opportunities to demonstrate higher
level role scope, impact, complexity and leadership. You drive reasonable
schedules and when needed, readjust priorities to ensure the right outcomes. You
define audit mechanisms and metrics that enable you to quickly explain your
team’s performance and any variance against goals. You will also lead your team
to leverage the broader Amazon engineering community, and build a team culture
that focuses on bringing models to production, removing road blockers, and
delivering more results for Amazon customers.

Requirements

• 3+ years of engineering team management experience
• 7+ years of engineering experience
• 8+ years of leading the definition and development of multi tier web services experience
• 3+ years of Software Engineer, Software Developer, or related occupational experience
• 1+ years of providing technical leadership and project management for all aspects of the software development lifecycle experience
• 1+ years of developing large-scale, multi-tiered distributed software systems using Java, C#, or C++ experience
• 1+ years of developing large-scale, multi-tiered distributed software systems using service-oriented architecture experience
• 1+ years of developing large-scale, multi-tiered distributed software systems using distributed programming experience
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams

Nice To Haves

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Responsibilities

• Independently manage an engineering team working to solve complex inference and system problems that have a high business and customer impact.
• Accountable for the structure and strategic direction of your team, the artifacts they provide, and any technologies owned.
• Partner with your stakeholders and leadership to define the science vision for your team.
• Bridge the gap between engineering, science and business, and you will establish structures that enable your team to consistently deliver.
• Build a team that delivers successfully without you, and you are strategic about the team members' growth and provide those interested with opportunities to demonstrate higher level role scope, impact, complexity and leadership.
• Drive reasonable schedules and when needed, readjust priorities to ensure the right outcomes.
• Define audit mechanisms and metrics that enable you to quickly explain your team’s performance and any variance against goals.
• Lead your team to leverage the broader Amazon engineering community, and build a team culture that focuses on bringing models to production, removing road blockers, and delivering more results for Amazon customers.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager