Software Development Manager, Discovery Tech

Amazon • New York, NY

3d

About The Position

Do you want to reach the next level in your career as a Software Development
Manager? Are you looking for new challenges and solving hard problems while
using top-notch technologies? Join Discovery Technology team in New York and you
will help millions of Amazon customers to discover the best, most relevant and
high quality product selection!

Discovery Tech team helps customers discover and engage with new, popular and
relevant products across Amazon worldwide. We do this by combining technology,
science, innovation and creativity to build new customer-facing features and
experiences alongside AI tools for marketers.
You will be responsible for creating products that help customers to shop
cross-category, easily discover new ideas, new categories and new brands and
have fun while shopping. Through leveraging machine-learning models, you will
drive opportunities to automate Amazon’s cross-category marketing and
merchandising and will help to deliver the best possible shopping experience for
Amazon’s customers all over the globe.

A successful candidate will have a strong sense of ownership, great judgement,
be highly analytical, able to work effectively in a matrixed organization, and
adept at synthesizing a variety of technologies and capabilities into products
that customers love. The ideal candidate for this role will be customer-obsessed
with the capability to dive in and learn new technologies fast and who is
comfortable in a fast-paced, dynamic environment; will be a creative and an
alytical problem solver.

You'll start your day reviewing key metrics from your team systems before
leading a technical design review for new features. Throughout the day, you'll
manage a team of SDEs, collaborate with applied scientists on AI model
enhancements, and work with UX research and design to refine the customer
experience. You'll meet with business stakeholders to align technical direction
with merchandising strategy, mentor team members on technical challenges, and
coordinate with partner teams to scale learnings across Amazon.

The Discovery Tech team helps customers discover and engage with new, popular, and relevant products across Amazon worldwide. We combine technology, science, innovation, and creativity to build new customer-facing features and experiences alongside AI tools for marketers. Our mission is to help customers shop cross-category, easily discover new ideas, categories, and brands while enjoying their shopping experience.

By leveraging machine learning models and AI technologies, our team drives opportunities to automate Amazon's cross-category marketing and merchandising to deliver the best possible shopping experience for Amazon's customers globally.
We're passionate about innovation and creating platforms that transform how merchandisers work at scale.

Requirements

• 3+ years of engineering team management experience
• 7+ years of Software Engineer, Software Developer, or related occupational experience
• 3+ years of developing large-scale, multi-tiered distributed software systems using service-oriented architecture experience
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams

Nice To Haves

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
• Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices
• Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences

Responsibilities

• Lead a team of Software Development Engineers in designing and architecting products and tools that leverage the latest AI technologies for Amazon's merchandising and marketing systems, setting technical vision and strategic direction.
• Create scalable, distributed systems architecture that integrates AI/ML capabilities to power worldwide, year-round merchandising opportunities while maintaining exceptional quality through continuous learning systems.
• Collaborate with applied scientists, UX researchers, designers, and business stakeholders to define roadmaps, customer experiences, and scaling opportunities for the Automated Merchandising platform.
• Establish structures that enable your team to solve complex problems and deliver impactful software systems, building audit mechanisms and metrics that demonstrate your team's performance against goals.
• Drive architectural decisions and technical strategy for hyper-local merchandising capabilities that can adapt to regional festivals and local events across all marketplaces, ensuring maintainability and operational excellence.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager