Software Development Manager, Robotic Delivery & Packaging Innovation

Amazon • North Reading, MA

1d

About The Position

Have you ever ordered a product from Amazon and been amazed at how fast you
receive it? Every day, Amazon engineers are relentlessly working to decrease the
time between clicking and delivery for our customers. Robotic Delivery &
Packaging Innovation (RDPI) powers the physical engine at the heart of Amazon.
RDPI builds and operates software, hardware, and processes that run the global
network of fulfillment centers that move many millions of units of inventory,
employ tens of thousands of people, and ensure that customers get what they want
when we promised we would get it to them.

We do this by building automated solutions to handle things that technology does
well, while relying on people to handle things that humans do well. The RDPI
Sortation teams build and maintain core software and services in Amazon
Fulfillment Centers that help move billions of items and packages across our
network and to our customers in the most efficient way possible. If you've ever
bought something from Amazon, there's a very good chance that our software was
directly involved in getting it to you.

If you are looking for an opportunity to solve deep technical problems and build
innovative solutions in a fast paced environment working with smart, passionate
software developers, this might be the role for you. A successful candidate for
this position will be able to build new software from the ground up, create
pragmatic solutions for complex business problems, enjoy working closely with
operations staff in Amazon fulfillment centers around the world.

About the team
Robotic Delivery & Packaging Innovation (RDPI) powers Amazon's global
fulfillment network. We invent and deliver software, hardware, and data science
solutions that orchestrate processes, robots, machines, and people. We harmonize
the physical and virtual world so Amazon customers can get what they want, when
they want it.

Requirements

• 3+ years of engineering team management experience
• 7+ years of engineering experience
• 8+ years of leading the definition and development of multi tier web services experience
• 3+ years of Software Engineer, Software Developer, or related occupational experience
• 1+ years of providing technical leadership and project management for all aspects of the software development lifecycle experience
• 1+ years of developing large-scale, multi-tiered distributed software systems using Java, C#, or C++ experience
• 1+ years of developing large-scale, multi-tiered distributed software systems using service-oriented architecture experience
• 1+ years of developing large-scale, multi-tiered distributed software systems using distributed programming experience
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations

Nice To Haves

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Responsibilities

• Lead the design, development, and deployment of highly visible, innovative projects that directly impact the customer experience
• Build and mentor high-performing engineering teams through coaching, career development, and performance management
• Drive technical excellence by establishing best practices, architectural standards, and quality metrics
• Collaborate cross-functionally with Product, Operations, and other stakeholders to deliver successful outcomes
• Ensure operational excellence through monitoring, incident management, and continuous improvement
• Own your team's technical roadmap and resource planning to meet business objectives
• Foster an inclusive and collaborative team culture that promotes innovation and learning
• Manage project dependencies, risks, and resource allocation effectively
• Drive data-driven decision making through metrics and KPIs
• Participate in hiring and recruitment to build strong technical teams

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager