Software Development Manager, Item Identity Services

Amazon•Seattle, WA

18h

About The Position

One of the reasons why the catalog buying experience on Amazon is appealing to buyers is because Amazon controls and curates product listings a buyer sees. This provides Amazon buyers a one stop experience to find all information about the product, sellers who are selling the product, and offers available for purchase. Item Identity Services (IIS) organization is responsible and authority for establishing product identity and attributes which lights up product detail page, supply chain and fulfillment use cases across all marketplaces. The portfolio of services and products we own directly impacts both seller and buyer experiences. Being the world’s largest product catalog with billions of products, and billions of transactions per day the scale our services support is massive. We're seeking a Software Development Manager to spearhead the development of innovative solutions that will enrich and optimize product data to address in-accuracies and inefficiencies throughout Amazon Supply Chain, and Fulfillment networks. This is one of unique opportunities to lead a team working on high visibility project involving collaboration with multiple teams across SVP orgs About the team IIS services support hundreds of internal clients, and businesses that contribute to the Amazon catalog. We value inclusivity, transparency, and customer-centric solutions. We foster a culture of ownership, empowerment, and provide support system that enable leaders to drive business impact. We continuously invest in mechanisms and software systems that help us sustainably meet the business demand.

Requirements

3+ years of engineering team management experience
7+ years of working directly within engineering teams experience
3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
8+ years of leading the definition and development of multi tier web services experience
Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
Experience partnering with product or program management teams
Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Responsibilities

Drive technical vision and architecture making strategic decisions that balance innovation with operational excellence
Manage stakeholder communications and project visibility across organizations
Lead and grow a high-performing engineering team through effective hiring, mentoring, and career development while fostering an inclusive Agile/Scrum environment
Own end-to-end delivery, including planning, execution, and metric-driven success measurement
Balance business requirements against technical constraints
Establish robust monitoring, alerting, and automation systems to maintain operational excellence and manage technical debt effectively
Create and optimize feedback loops with Selling Partners to drive sustained data quality improvements across global marketplaces
Drive technical innovation through complex distributed systems design, ML/AI implementation and continuous process improvement
Establish technical best practices for critical catalog platform services

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