Software Development Manager, Enterprise Device Management Platform

Amazon • Denver, CO

19d

About The Position

Build the enterprise management platform that will make every Amazon device
enterprise-ready. You'll lead the team solving a critical architectural
challenge: replacing fragmented solutions across device families with a unified
control plane that lets IT admins manage Echo, Kindle, Fire TV, and Tablets
through a single interface.

Here's what makes this role unique: you're not just managing a team—you're
architecting the foundation that will enable entirely new enterprise device
businesses to launch. Most Amazon devices today lack enterprise management
capabilities, and the few that exist are fragmented across different teams with
inconsistent implementations. You'll build the common primitives that every
product line can leverage, eliminating the need for each team to build
enterprise features from scratch.

What problems will you solve:

- Eliminate the fragmentation that forces enterprise customers to learn
different management interfaces for each Amazon device type
- Accelerate product line velocity by providing ready-to-use enterprise
capabilities instead of requiring each team to build from scratch
- Create the single API contract that lets third-party management platforms
integrate once and support all Amazon devices
- Balance the tension between shipping fast for urgent product launches and
maintaining architectural integrity for long-term platform health

What you'll build and own:

- The unified agent that runs on every Amazon device to enforce policies, assess
security posture, and execute remote commands
- Cloud services for policy management, device enrollment, and posture reporting
- The external API that partners use to integrate with Amazon devices
- A team of engineers working across device-side code (Rust, C++, C) and backend
services

You'll partner directly with product line leaders to understand their enterprise
needs, make the hard calls about what goes into the platform versus what stays
product-specific, and serve as the technical voice to external partners. Your
success will be measured by how fast you enable product lines to ship enterprise
features and how seamlessly partners can integrate with Amazon devices.

If you love building durable platforms that unlock new business opportunities,
thrive in ambiguous problem spaces, and want to see your work enable devices
across Amazon's entire portfolio, this role is for you.

Requirements

• 5+ years of engineering team management experience
• 7+ years of engineering experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams
• Knowledge of at least one modern programming language such as C, C++, Java, or Perl

Nice To Haves

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
• Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
• Experience in many disparate technologies, typically ranging from front-end user interfaces through to back-end systems and all points in between
• Experience with Android, iOS or other mobile application development or testing

Responsibilities

• Hire, mentor, and develop engineers with expertise spanning device-side programming (Rust, C++, C), backend service development, and security engineering
• Drive the architectural vision for the unified enterprise management platform, balancing immediate product line needs with long-term platform durability
• Own end-to-end delivery of critical capabilities including zero-touch enrollment, remote device management (wipe, lock, reboot), policy orchestration, and security posture reporting
• Partner with product line leaders across Echo, Kindle, Fire TV, and Tablets to understand enterprise requirements and prioritize platform capabilities
• Collaborate with cross-functional teams including device OS teams, security teams, and cloud infrastructure teams
• Serve as the technical liaison with external management platform vendors and enterprise partners
• Define and track success metrics around adoption, operational health, and time-to-onboard new devices
• Make critical trade-offs between feature velocity and architectural integrity—accelerating product lines while guarding platform primitives
• Ensure operational excellence with high availability and low latency for remote commands and robust end-to-end test automation across federated development environments
• Foster a culture of technical excellence, operational rigor, and customer obsession

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed