Software Development Manager, EC2 Infrastructure Foundational Services (IFS)

Amazon • Seattle, WA

3d

About The Position

Infrastructure Foundational Services (IFS) is a software organization within AWS
under EC2 Infrastructure Services organization, that builds and maintains
services that provision physical hardware, orchestrates host and rack management
activities, tracks health of racks, enables automated RamDisk management, and
vends data related to all physical and Hailstone hosts, rack devices (such as
Top of Rack/TOR and Powershelves), rack locations, and the logical status for
each device. Our customers use these services across all of AWS's data centers,
local zones, transit centers, corporate locations, and fulfillment centers. We
enable our customers to manage, test, and update these devices by building
critical control systems.

Requirements

• 3+ years of engineering team management experience
• 7+ years of working directly within engineering teams experience
• 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
• 8+ years of leading the definition and development of multi tier web services experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams

Nice To Haves

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Responsibilities

• Team Leadership & People Management
• Lead and mentor a two-pizza team of 8-12 Software Development Engineers focused on infrastructure provisioning and lifecycle.
• Conduct regular 1:1s, provide continuous feedback, and drive career development for all team members
• Recruit, hire, and onboard top engineering talent to scale the team in alignment with organizational goals
• Foster an inclusive team culture that promotes innovation, collaboration, and operational excellence
• Manage performance reviews, compensation planning, and promotion processes
• Technical Strategy & Execution
• Own the technical roadmap and delivery of AWS and EC2 provisioning systems for compute infrastructure.
• Drive architectural decisions for scalable, reliable provisioning workflows that support Amazon's rapidly growing prod/corp/FC fleet
• Partner with hardware engineering, data center operations, and EC2 service teams to ensure seamless server-to-host transitions
• Lead incident response and operational excellence initiatives, driving down provisioning failures and improving time-to-production metrics
• Establish and monitor key performance indicators (KPIs) including provisioning yield, time-to-sellable, and fleet availability
• Cross-Functional Collaboration
• Collaborate with senior leadership and peer SDMs to align team priorities with broader AWS organizational objectives
• Work closely with Principal Engineers and Senior SDEs to define technical standards and best practices
• Partner with Program Management, Product, and Operations teams to deliver on committed timelines and capacity goals
• Represent the team in organizational planning, resource allocation discussions, and technical reviews
• Operational Excellence & Innovation
• Drive continuous improvement in software development practices, including CI/CD pipelines, testing frameworks, and deployment automation
• Champion operational metrics and mechanisms to improve system reliability, reduce toil, and accelerate delivery
• Balance short-term delivery commitments with long-term technical debt reduction and system modernization
• Promote a culture of experimentation and learning, encouraging the team to adopt new technologies and methodologies
• Business Impact & Communication
• Translate business requirements into technical execution plans with clear milestones and success criteria
• Communicate team progress, risks, and achievements to senior leadership through written narratives and business reviews
• Contribute to organizational strategy discussions, providing insights on technical capabilities and constraints
• Manage stakeholder expectations and build trust through consistent delivery and transparent communication

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed