Software Development Kit Engineer

Vontier Corporation-posted 15 days ago
Full-time • Mid Level
Hybrid • Tampa, FL
5,001-10,000 employees
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The SDK Engineer will become a subject matter expert on Gilbarco and Invenco payment systems' SDK and protocol interfaces to drive successful integration with customers, OEM developers, and third-party payment vendors. This is a hybrid role located in Tampa, Florida or in Greensboro, North Carolina.

  • Understand integration needs of customers, OEM developers, and third-party payment systems vendors, develop plans to address, and drive to completion.
  • Troubleshoot embedded software/hardware and system issues that arise in customer/partner development efforts. Includes deep technical analysis, replication of issues, and solution identification.
  • Develop, organize, and maintain high quality documentation, tutorials, and other content for customers and partners.
  • Collaborate with internal and external resources to analyze problems and contribute to solution identification, testing, and documentation.
  • Develop and deliver training classes and support to customers and partners.
  • Develop and modify example embedded C++ application software code to demonstrate use of product features and best practices.
  • Provide internal commercial team members (e.g. Product Management, Business Development, Sales) with updates and support to enable effective customer/partner communication and relationship management w.r.t issue investigation status and review of/alignment on solution plans.
  • Travel to customer and partner locations, up to 10%. Focus of the role is remote delivery of support and training to customers/partners. Some travel may be required to customer/partner sites or GVR locations (ex. NZ or the US), and the person filling the role should be able to accommodate up to 10%.
  • Develop and maintain processes and tools to support and automate SDK functions.
  • Enhance existing processes, tools, documentation, etc. through continuous improvement
  • Bachelor of Science degree in Computer Science, Electrical Engineering, related field, or equivalent industry experience
  • 3+ years of software industry experience
  • Demonstrated ability to work directly with customers and development partners
  • Strong verbal and written communication skills, able to develop high quality documentation and deliver live training while tailoring communication to the appropriate level for the target audience
  • Proven ability to analyze and troubleshoot complex software issues
  • C++ or Java experience
  • Working knowledge of Linux/Unix
  • Experience with payment systems and EMV
  • Experience with embedded software
  • Experience with socket based communication, TLS, and network configuration/troubleshooting
  • Python and/or Linux shell scripting experience
  • Software source control experience (e.g. Git or svn)
  • We offer a premium suite of health and wellness programs for you and your family, including medical, dental, vision, disability and life insurance.
  • With programs for family planning from Maven Clinic to managing diabetes like Livongo, coverage for women's health, support for adult and elder care, paid parental leave, a generous 401(k) plan with matching company contributions, and more.
  • We also offer paid time off up to 15 days each year, 12 paid holidays (including 2 floating holidays), and paid sick leave.
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