Software Development Engineering Advisor II

FiservBerkeley Heights, NJ
2dOnsite

About The Position

Calling all innovators - find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. What does a successful Lead Platform Engineer do at Fiserv? Ready to lead the charge in platform engineering? We’re looking for a passionate and driven Lead Platform Engineer to join our dynamic team! In this role, you’ll be at the forefront of building and supporting cutting-edge tools that power the evaluation, monitoring, and management of our merchant services portfolio. This is more than just a technical role — it’s an opportunity to make a real impact in a fast-paced, high-performance environment. You’ll be solving complex challenges, ensuring platform stability and resiliency, and applying best-in-class engineering practices to deliver scalable and reliable solutions. If you're someone who thrives on critical thinking, loves tackling tough problems, and is excited about shaping the future of merchant services technology — we’d love to connect with you! As a Lead Platform Engineer you will build and support highly scalable, available, and best performing tools to evaluate, monitor and manage the merchant services portfolio. This demanding environment will require you to be an enthusiastic critical analytical person who can balance platform stability and resiliency along with the best engineering practices and solutions.

Requirements

  • 5+ years of experience as a DevOps Engineer in Cloud-based technologies such as AWS, Azure, or GCP.
  • 3+ years of experience with Repository Management Tools like Git, or equivalent, and CI/CD Pipelines.
  • 3+ years of solid experience with Infrastructure as Code tools such as Terraform.
  • 2+ years of hands-on experience building and maintaining container platforms (e.g., PAS/TAS, PKS/TKGI, GKE, IBM Redhat OpenShift, ARO, ROSA).
  • 2+ years of hands-on experience using scripting languages such as Python, BASH, and PowerShell.
  • 3+ years of experience utilizing CI/CD concepts and tools such as Git, Gitlab, Harness, Jenkins, etc.
  • 1+ years of Fiserv systems experience

Nice To Haves

  • Experience with Splunk, Datadog, Dynatrace, Jira, and Confluence.
  • Experience in the day-to-day activities and processes of Agile software Product Development Lifecycles such as Scrum, Kanban, etc.
  • Experience with security implementations such as Sona-type, Web Inspect, or Fortify.
  • Bachelor’s degree in computer science, engineering, or a related field, or an equivalent combination of education, work, and/or military experience.

Responsibilities

  • Engineer horizontal platform products and solutions to operate large-scale high-frequency, low-latency applications in cloud and on prem.
  • Develop and manage CI/CD pipelines automating the build and deployment processes.
  • Hands on engagement in design, development, and operation of all automation requirements and workflows to support development, testing, and deployment.
  • Engage with multiple engineering teams to drive discussion, establish standards, build consensus and see efforts through completion.
  • Expertise in monitoring tools like Dynatrace to monitor infrastructure resources and processes during the entire lifecycle of applications and platforms.
  • Collaborate with software development teams and continue to iterate over CI/CD improvements and ensure efficiency, quality, and resiliency.
  • Embed security best practices, enforce code quality standards, ensure test coverage, and integrate unit testing seamlessly into the CI/CD pipeline.
  • Create and maintain Infrastructure as code (IaC) standards and templates.
  • Develop and maintain technical documentation, including knowledge base articles and best practices.
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