Software Development Engineer - Outbound Communications, Outbound Communications

Amazon • Seattle, WA

6d

About The Position

The Outbound Communication Services team operates the foundational systems that enable Amazon and its subsidiaries to communicate with customers on Whatsapp, Email, SMS, and Push endpoints. Our mission is to successfully transmit selected messages to customers ensuring high availability and low latency, and gathering near real-time feedback from the endpoints to create closed loop optimizations.

We are passionate about building scalable, scalable software which processes billions of transactions and very large TPS. We constantly improve our technical foundation and customer experience. As a Software Development Engineer on the team, you’ll have huge impact on how customers, including friends and family, engage with Amazon.

We love to work with smart people who have a strong sense of ownership and strong engineering mindset. You are a technical leader for your team and a great mentor. You provide perspective and context for technology choices. You’re up to the challenge of real time messaging strategies, latency, TPS, mobile network limitations, device fragmentation, and building an end-to-end platform that internal Amazon teams integrate with. You motivate your team to pursue ambiguous situations and rapidly produce prototypes for a more personalized experience. You outline paths from prototype to product. You deeply invest in each colleague's career growth, improving their technical knowledge, and defining your team's operational metrics.

As a Software Development Engineer, you will participate in the full development cycle, end-to-end, the design, development, implementation, testing and produce comprehensive, usable software documentation of large-scale distributed software applications. Translate functional requirements into robust, scalable, supportable solutions that work well within the overall system architecture. Evaluate and make decisions around the use of new or existing software products and tools. Taking your ideas from inception to deployment, you will apply your software engineering expertise to shape, refine, and redefine our systems. You will come up with new data-driven ways to continuously improve our solutions and to empower business owners to use them.

We strongly believe in fostering a great team culture of appreciation, inclusion and diversity. Monthly board game sessions, happy hours, snack bar and ping pong tournaments provide us opportunities to have fun, socialize and foster great team collaboration.

Requirements

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• Experience programming with at least one software programming language
• Bachelor's degree or equivalent

Nice To Haves

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

Responsibilities

• Participate in the full development cycle, end-to-end, the design, development, implementation, testing and produce comprehensive, usable software documentation of large-scale distributed software applications.
• Translate functional requirements into robust, scalable, supportable solutions that work well within the overall system architecture.
• Evaluate and make decisions around the use of new or existing software products and tools.
• Apply your software engineering expertise to shape, refine, and redefine our systems.
• Come up with new data-driven ways to continuously improve our solutions and to empower business owners to use them.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level