Software Development Engineer, AWS Client VPN

Amazon • Santa Clara, CA

4d

About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we’re the people who keep the
cloud running. We support all AWS data centers and all of the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You’ll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you’ll experience an inclusive
culture that welcomes bold ideas and empowers you to own them to completion.

Do you want to work hard, have fun, and make history? Do you think fast, dive
deep, and get things done? We’re looking for someone to join the AWS Client VPN
team to help AWS customers connect to their workloads through traditional VPN
connectivity and new Zero Trust principals. As a member of the team, you’ll work
on the core capabilities customers use for enabling their employees to securely
connect to their AWS resources. Our team launched AWS Client VPN in 2018 and are
continuing to work directly with customers to address additional needs and
incorporate additional features. This is your chance to help create the tools
AWS customers will use to secure connectivity for their employees when
connecting to their AWS resources.

As an SDE, you will be responsible for designing, developing, testing, and
deploying zero trust systems. You will collaborate closely with a team of
engineers to influence our overall strategy and define the team’s roadmap. You
will also help drive the system architecture, spearhead best practices that
enable a quality product, and help coach and develop junior engineers. A
successful candidate will have an established background in engineering large
scale software systems, a strong technical ability, great communication skills,
and a motivation to achieve results in a fast paced environment.

Requirements

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• Experience programming with at least one software programming language

Nice To Haves

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
• Bachelor's degree in computer science or equivalent

Responsibilities

• Design, develop, and maintain scalable backend services and APIs for AWS Client VPN, ensuring high availability and performance for customers connecting securely to AWS resources.
• Own end-to-end delivery of features from design through deployment, including writing technical specifications, implementing solutions, and conducting code reviews to maintain code quality standards.
• Troubleshoot and resolve complex technical issues in production systems, participating in on-call rotations to ensure service reliability and rapid incident response.
• Collaborate with cross-functional teams including product managers, UX designers, and other engineering teams to define requirements and deliver customer-focused solutions.
• Optimize system performance and scalability by identifying bottlenecks, implementing improvements, and ensuring efficient resource utilization across the VPN infrastructure.
• Contribute to operational excellence by developing monitoring solutions, creating runbooks, and automating deployment processes to reduce manual intervention.
• Mentor junior engineers through code reviews, technical guidance, and knowledge sharing to elevate team capabilities and foster a culture of continuous learning.
• Stay current with security best practices and industry standards for VPN technologies, ensuring compliance and implementing security enhancements to protect customer data.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level