Software Development Engineer

Arrow International•Cleveland, OH

17h

About The Position

Arrow International is the world’s #1 maker of charitable gaming products, from pull tabs and bingo paper to cutting-edge electronic gaming systems. Our products power entertainment in social and gaming venues around the globe—and we’re growing fast! We're building a winning culture that’s all about teamwork, passion, and innovation. At Arrow, you’re not just another employee—you’re part of a high-performing team that’s redefining fun and giving back to communities. We believe in rewarding your hard work with profit-sharing, 401(k) matching, great benefits, and paid time off— including a bonus week every July! If you're looking for a career that’s exciting, meaningful, and full of opportunity—Arrow is the place to be. Job Summary The Deployment Specialist supports the preparation, testing, and execution of software releases across multiple sites. This role partners closely with the Deployment Manager, field technicians, and test sites to ensure timely, compliant, and successful deployments while resolving technical issues as they arise.

Requirements

3–5 years of PowerShell scripting experience.
1–2 years of T-SQL / SQL Server scripting experience.
3+ years of hands-on experience with Windows Server environments.
Strong troubleshooting skills, including network connectivity issues and analysis of Windows Event Logs

Responsibilities

Prepare and support new software releases for deployment.
Collaborate with the Deployment Manager to evaluate releases and build deployment packages.
Build and maintain deployment packages in accordance with established procedures.
Ensure adherence to deployment policies and best practices.
Coordinate with test sites to track, troubleshoot, and resolve reported issues.
Support multiple software deployments each week.
Troubleshoot servers and resolve deployment-related issues.
Partner with field technicians to resolve offline or misconfigured servers.
Maintain deployment site status logs and close out unresolved sites.
Update backend systems and documentation as needed.