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The Shipping & Delivery Support (SDS) Tech team at Amazon is seeking a Software Development Engineer in Test (SDET) to drive end-to-end quality while architecting test frameworks for our delivery experience and customer service operations. In this role, you'll develop comprehensive test plans, collaborate with stakeholders to understand requirements, analyze test results, and drive defect resolution. Additionally, you'll design and implement scalable test automation frameworks, build robust testing infrastructure, and ensure the reliability of systems powered by AWS and AI technologies. You'll drive technical quality across transporter and associate-facing channels-Web, Chat, and internal tools-developing frameworks that validate complex integrations between transportation systems and Customer Service. Your work will directly improve delivery support, reduce operational defects, and enhance the experience for millions of Amazon customers and associates worldwide. If you're passionate about both quality assurance fundamentals and advanced software development, particularly in test architecture and solving complex technical challenges, this role offers a unique opportunity to make a global impact.
