Software Development Engineer, Internet Monitoring

Amazon • Santa Clara, CA

1d

About The Position

Want to drive the development and innovation in a service that impacts thousands
of AWS customers? We are currently looking for a software development engineer
to help us deliver the future of application and network monitoring at AWS. This
role is for building the core functionality of AWS Internet Monitoring service
and is a good fit for you if you are passionate about autonomous software
systems that transform the way applications and networks are built and operated.
We are currently looking for a software development engineer to help us deliver
the future of software-driven traffic engineering at the core of our global
network. This role may be for you if you are passionate about software systems
that transform the way networks are built, controlled and operated. You build
high quality, highly available, always-on services. You are happiest when you
are working with empowered, world-class leaders and engineers to solve
fundamental challenges in planet-scale networks. Finally, with your curiosity
and strong ownership bias, you have an infectious desire to continually improve
how things are done.

Come join us and
Do what nobody else in the world is doing… literally
Gain world class knowledge and expertise on the inner workings of the Internet
and how Amazon interfaces with it
Define and design the next generation of Amazon’s Software Defined Network
Create, enhance, and run scalable autonomous controller services that observe
the state of the network, make active decisions to optimize traffic based on
programmable business logic
Build massive real-time systems which inform and drive complex changes across
the global network and Internet
Collaborate with and learn from world leaders in networking and distributed
systems
Gain practical experience building incredible software using Amazon Web Services

The Internet Monitoring team is responsible for the services that monitor the
health of Amazon’s traffic to and from the the Internet. We provide the signal
for Internet health-detecting and reporting of internet impairments affecting
AWS services before customers complain and do so at a high quality and optimized
cost. We provide the Internet health signal to operators and service owners for
manual traffic engineering & other downstream consumers for Automated Traffic
Optimization and Management that drives programmatic traffic engineering. We
provide the foundations for internet health and triangulation for AWS customer
resources. Our biggest value proposition is to look at a variety of input data
sources and come up with a single customer experience score indicating the
internet health, associated visualizations, alarms, and fault isolation.

Requirements

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• 2+ years of programming using a modern programming language such as Java, C++, or C#, including object-oriented design experience
• Experience programming with at least one software programming language

Nice To Haves

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
• Bachelor's degree in computer science or equivalent

Responsibilities

• Develop and implement advanced algorithms to automate and optimize Internet Monitoring operations, leveraging Generative AI techniques to enhance network performance and reliability.
• Collaborate with cross-functional teams including developers, network engineers, scientists, and leadership to translate business requirements into scalable technical solutions.
• Design, test, and deploy production-grade software systems that integrate Generative AI capabilities, ensuring operational excellence and system reliability.
• Effectively utilize AI coding tools to accelerate development workflows, improve code quality, and enhance productivity while maintaining rigorous testing and validation standards.
• Research and evaluate emerging AI technologies and methodologies to maintain technical leadership in the field, driving innovation in network monitoring solutions.
• Participate in code reviews and contribute to engineering excellence through constructive feedback, documentation improvements, and process optimization.
• Proactively identify technical challenges, troubleshoot complex issues, and drive resolution to ensure smooth operation of AI-powered monitoring systems.
• Communicate effectively with stakeholders to provide project updates, gather feedback, and align on strategic objectives that support organizational goals.
• Own end-to-end operational excellence for deployed solutions, including monitoring, maintenance, and continuous improvement of production systems.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level