Software Development Engineer II, Ops Tech Solutions

Amazon•Austin, TX

About The Position

As a member of the Ops Tech Solutions software development team, you will be at the forefront of IT service delivery, collaborating across Ops Tech Solutions infrastructure and services teams. You will be surrounded by people who are passionate about optimizing IT services and believes that world-class service is critical to customer success. You will work across all internal teams to drive tooling and process improvements to ensure a high quality, fast resolution customer experience. Your mission is to develop a world-class IT Delivery software. Ops Tech Solutions is looking for experienced and dedicated team member to lead the development and implementation of software that will support our Service Now and other IT Delivery solutions for the organization. The ideal candidate is innovative, strong judgement, and has a great problem-solving skills. You must be comfortable building and integrating software solution using AWS, Amazon tools or other open-source resources. You will need to work with non-technical and technical teams to translate business cases to scalable solutions for multiple teams. In addition, you’ll need to be able to clearly and effectively communicate to larger non-technical audiences on system changes and enhancements. You will be working in a hyper-growth environment where priorities shift quickly. You must be flexible and adapt well to a wide range of tasks and technologies.

Requirements

3+ years of non-internship professional software development experience
2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
1+ years of software development engineer or related occupational experience
1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
1+ years of Object Oriented Design experience
Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
Experience programming with at least one software programming language

Nice To Haves

3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
Bachelor's degree in computer science or equivalent

Responsibilities

You will be leading the development and integration solutions to automate IT services.
You work autonomously, act as an advocate for Operational Excellence, design best practice and testing strategies that improve and scale our software for Fulfillment Center operations and Field IT associates worldwide.
A successful candidate will have an established technical background in developing solutions that perform complex, multi-step tasks with reasoning and minimal human oversight, excellent project management along with great communication skills, and the ability to provide technical trade-offs to deliver results in a fast paced environment.