Software Development Engineer II, PXT Connections CODEX

Amazon • Seattle, WA

1d

About The Position

Build the intelligent systems that transform employee feedback into actionable
insights, powering Amazon's journey to become Earth's Best Employer.

We're creating an employee listening system that helps build a workplace where
Amazonians can invent and deliver on behalf of customers. Our products and
services are used by ~2.4 million employees every day and enable Amazon to
collect employee sentiment on topics like Job Satisfaction, Career Growth, Day 1
Culture and more.We generate data, metrics, and insights in the right places to
drive high quality, high velocity, high impact decisions.

Our team combines the culture of a startup, the innovation and creativity of an
R&D lab, and technical challenges at the scale of Amazon. We expect engineers,
product and management alike to take a high-level of ownership for the product
vision, technical architecture, and project delivery. Successful candidates will
be strong owners, who can work through ambiguity and complexity to deliver
results for customers.

The PXT Employee Listening organization serves as Amazon's central hub for
employee intelligence, providing tools and systems that collect, analyze, and
deliver employee feedback and insights across the entire company. We gather
intelligence through both active channels (where employees directly share
feedback) and ambient channels (which capture how employees experience work
through their digital activities and interactions). This comprehensive approach
enables Amazon to understand and improve the workplace through data-driven
decision making, supporting our goal to be Earth's Best Employer.

Our ecosystem reaches nearly 2.4 million Amazon employees and affiliates daily.
Active listening tools like Connections, MyVoice, and Amazon Surveys collect
direct feedback, while ambient listening channels analyze workplace activity,
digital communication, productivity, and physical presence data. These diverse
data sources are integrated and shared with scientists, HRBPs, managers,
leaders, business intelligence engineers, program managers, and other product
teams through APIs, empowering them to make informed decisions that enhance the
employee experience.

Requirements

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• 1+ years of software development engineer or related occupational experience
• 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
• 1+ years of Object Oriented Design experience
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
• Experience programming with at least one software programming language

Nice To Haves

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
• Bachelor's degree in computer science or equivalent

Responsibilities

• Deliver High-Quality, End-to-End Software Features; Independently design, implement, test, deploy, and maintain software features spanning the full lifecycle. Tackle difficult problems with visible risks or roadblocks (e.g., performance bottlenecks, scalability challenges). Work with distributed systems, real-time data pipelines, and ML-powered sentiment analysis.
• Resolve Operational Issues and Advocate for Excellence; Identify and eliminate root causes of software failures, ensuring permanent fixes. Drive operational excellence by improving team processes (e.g., testing, deployment, monitoring) and advocating for resource-efficient solutions.
• Collaborate Cross-Functionally with Stakeholders; Partner with customers, product managers, and UX designers to understand business needs and translate them into technical solutions.
• Influence Technical Strategy and Architecture; Create comprehensive documentation of software architecture, testing processes, and operational procedures. Contribute to team-level architectural decisions and guide future technical investments.
• Drive Process Improvements and Innovation; Identify and implement process improvements (e.g., CI/CD pipelines, testing automation) to enhance team efficiency. Champion operational best practices (e.g., observability, error handling) and reduce technical debt.
• Mentor and Coach Junior Engineers; Actively train new teammates on software architecture, testing, operations, and security. Provide constructive feedback during code reviews and guide peers on best practices.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level