Software Development Engineer 3

WEX•Portland, ME

16h

About The Position

This role specializes in modern, cloud-native environments, bridging the gap between high-scale software development and advanced system observability. You will be a key architect of our "Observability-as-Code" strategy, ensuring that monitoring, alerting, and asset management are baked into the development process rather than treated as an afterthought. How you’ll make an impact Observability as Code (OaC): Utilize Grafana Cloud and Splunk Cloud to build deep visibility into system health. Manage these platforms using Configuration-as-Code (e.g., Terraform, Grafana Grizzly, or Splunk Monitoring-as-Code) to ensure environment parity and version-controlled dashboards. Incident Response & Asset Intelligence: Integrate xMatters for automated incident routing and communication. Utilize Axonius to maintain a comprehensive, real-time inventory of cyber assets and ensure security compliance across the tech stack. Documentation & Mentorship: Create and maintain high-fidelity technical documentation and runbooks to empower future engineers and managers to resolve issues independently.

Requirements

Core Engineering: Experience in software development (Python, Java, Go, or similar) with a strong grasp of the full SDLC.
Observability Expertise: 5+years of proven experience with Grafana Cloud and Splunk Cloud . You must be comfortable managing these tools via code (Terraform providers or dedicated CLI tools) rather than just manual UI configuration.
Cloud Proficiency: Practical experience with cloud-based tools and internet-related infrastructure.

Nice To Haves

Incident Management: Experience configuring xMatters for intelligent automated alerting and on-call workflows.
Asset Management: Experience with Axonius for cybersecurity asset management and identifying coverage gaps in security tooling.
DevOps Mindset: Strong understanding of CI/CD pipelines and the ability to integrate observability metrics into deployment gates.

Responsibilities

Observability as Code (OaC): Utilize Grafana Cloud and Splunk Cloud to build deep visibility into system health.
Manage these platforms using Configuration-as-Code (e.g., Terraform, Grafana Grizzly, or Splunk Monitoring-as-Code) to ensure environment parity and version-controlled dashboards.
Incident Response & Asset Intelligence: Integrate xMatters for automated incident routing and communication.
Utilize Axonius to maintain a comprehensive, real-time inventory of cyber assets and ensure security compliance across the tech stack.
Documentation & Mentorship: Create and maintain high-fidelity technical documentation and runbooks to empower future engineers and managers to resolve issues independently.