Software Development Engineer 3

Adobe • San Jose, CA

25d

About The Position

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity Adobe Journey Optimizer (AJO) powers personalized, real-time customer experiences at massive scale. Our team builds high-performance, scalable services and tools that help global brands connect with millions of users across every touchpoint. We are seeking a Senior Software Engineer – AI Solutions who is passionate about applying AI to solve complex engineering and customer challenges. In this role, you will design and build microservices and AI-powered capabilities that enhance product quality, streamline operations, and deliver exceptional customer experiences — all while helping developers focus on what they do best: creating.

Requirements

• BS/MS in Computer Science or related field, with 4+ years of experience building backend services, distributed systems, and microservice architectures.
• Strong experience with Java/Scala, RESTful APIs, NoSQL datastores, and streaming technologies like Kafka.
• Exposure to AI/LLM concepts or practical experience integrating AI into production systems (a strong plus).
• Familiarity with GenAI frameworks/APIs or eagerness to learn and apply them.
• Solid understanding of modern engineering practices: microservices, CI/CD, Kubernetes, observability.
• Proven ability to write efficient, robust, high-quality code and solve complex systems.
• Excellent communication, collaboration, and a growth mindset — with a passion for building impactful, customer-focused solutions.

Responsibilities

• Design, build, test, and deploy microservices and backend systems that power intelligent, customer-centric features at scale.
• Develop and integrate AI/LLM agents and tools that improve product quality, enhance operational efficiency, and proactively resolve issues — driving better customer experiences and increasing developer productivity.
• Architect scalable, high-throughput, low-latency services that operate reliably in distributed environments.
• Collaborate with technical leads, customer care, and product teams to deliver solutions that solve real customer challenges and align with business priorities.
• Implement monitoring, alerting, and anomaly detection to ensure the highest production quality and system reliability.
• Prototype ideas, explore GenAI frameworks (e.g., OpenAI, LangChain, HuggingFace), and find opportunities to apply them meaningfully across our platform.
• Contribute to code reviews, testing, documentation, and CI/CD pipelines to uphold engineering excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees