Software Development Director (Payments) - Franklin, TN

Experian • Franklin, TN

11h • Remote

About The Position

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them to save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com . You will report to Experian Health. You will lead a product focused development tribe to deliver reliable, secure, and scalable Health products, accelerating time-to-value through modern engineering, automation, and cloud practices Product Delivery & Quality: Own roadmap execution, predictability, and quality for the tribe's products; drive incident reduction and SLOs in partnership with AppOps/SRE. Engineering Excellence: Uplift SDLC, CI/CD, testing strategy, and DevSecOps; measure via agreed engineering metrics. Cloud Modernization: Advance AWS migration/modernization pathways aligned to Health's operating model. Security & Compliance: Partner with Security/TSSI to meet ERRP, encryption, and access-management standards. People & Org: Build, coach, and performance-manage squads; collaborate across Realms/Tribes (Architecture, AppOps, Security, Agility). Stakeholder Management: Engage Product, Customer Operations, and Leadership; communicate status, risks, and "path to green." Predictable delivery (proactive, cope adherence); defect/incident trends; deployment frequency/lead time Security risk reduction milestones (e.g., ERRP/Access milestones); cost-to-serve improvements via automation/AI Effective use of engineering productivity tooling (e.g., DORA metrics, code quality dashboards, developer experience platforms) to measure and improve developer efficiency and throughput

Requirements

• You will have designed and implemented consumer facing payment systems, from the ground up
• 5+ years' experience leading multi-squad engineering groups delivering SaaS/enterprise products
• 7+ years' experience operating leadership (Product, SRE, Security)
• Demonstrated expertise with cloud migration/modernization (AWS), automation and AI adoption for developer productivity
• 5+ years' experience designing, implementing, and supporting payment processing systems at scale
• Hands-on experience integrating and managing relationships with major payment gateway partners (e.g., Stripe, PayPal, Adyen, or similar)
• Understanding of PCI DSS compliance requirements for secure payment processing

Nice To Haves

• Experience ensuring HIPAA compliance in healthcare-related solutions is beneficial

Responsibilities

• Own roadmap execution, predictability, and quality for the tribe's products; drive incident reduction and SLOs in partnership with AppOps/SRE.
• Uplift SDLC, CI/CD, testing strategy, and DevSecOps; measure via agreed engineering metrics.
• Advance AWS migration/modernization pathways aligned to Health's operating model.
• Partner with Security/TSSI to meet ERRP, encryption, and access-management standards.
• Build, coach, and performance-manage squads; collaborate across Realms/Tribes (Architecture, AppOps, Security, Agility).
• Engage Product, Customer Operations, and Leadership; communicate status, risks, and "path to green."

Benefits

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed