Responsible for development, upgrades, and special projects relating to various software packages. Has client-facing responsibilities requiring interaction with team members and project managers.
Provide accounting system design based on requirements analysis.
Manage development projects/upgrades and schedule development resources.
Perform customization in the form of custom reports and complex custom programming as requested/needed.
Achieve established objectives and deadlines, ensure that project milestones are met, and project deliverables are delivered on time, on budget, and to specification.
Develop effective solutions through an in-depth understanding of client processes and workflows.
Manage client expectations, interact with senior client management, and ensure client satisfaction.
Provide clients with subject matter consultation.
Document, prioritize, and promptly resolve all issues, tasks and risks that arise at any stage of the client relationship.
Create/update documentation as needed, both for customers as well as for internal purposes.
Perform installations and test/production upgrades. Effectively test and assess quality of deliverables.
Assist with group and one-on-one training, on-site and remote support.
Work effectively with other staff to meet implementation, integration, data conversion, training, upgrade, and ongoing support requirements.
Interface with partner firms to manage joint projects.
Maintain product, technical, and industry knowledge.
Support business development by assisting sales staff and client services management as needed.
Other duties as assigned by the Management.
Able to analyze information skillfully.
Attention to detail and accuracy.
Good judgment and problem-solving skills.
Ability to reason and decide among various alternatives.
Effective oral and written communication skills in the English language.
Excellent interpersonal skills and customer service skills.
In-depth knowledge of NAV C/SIDE, C/AL, C#, .NET, Microsoft operating Systems, Microsoft Office Suite, MS SQL, and Dynamics NAV development tools.
In-depth knowledge of accounting and business practices and processes.
Dedicated to superior client service and able to effectively communicate with clients in a clear and concise manner to a variety of audiences, including non-technical.
Excellent project management, analytical, interpersonal, oral, and written communication skills.
Professionalism, dependability, integrity, and trustworthiness combined with a cooperative attitude.
Highly motivated self-starter with ability to work autonomously, multitask and manage time constraints and deadlines.
Strong organization, leadership, training, and mentoring skills with the ability to thrive in a dynamic team environment.
Fund accounting and/or governmental experience.
MCSE or MCDA certification.
Full Time position
Typical office hours are 8:00 a.m. through 5:00 p.m. Monday – Friday.