As a Software Engineer on the Zoom Contact Center team, you will join a fast-paced, collaborative environment. This team of eight builds backend services for a key revenue-accelerating product. You will be vital, not just for building features, but also for being a gatekeeper of quality for the platform. Zoom Contact Center is Zoom’s next-generation cloud-based customer engagement platform. We provide intelligent, scalable, and real-time communication solutions for enterprises of all sizes. Our mission is to build a seamless experience that empowers support and sales teams to better serve customers—through voice, video, chat, and beyond. As a member of the backend engineering team, you will work on high-availability microservices that are the foundation of Zoom Contact Center. You will be part of a fast-paced, collaborative environment focused on clean architecture, system reliability, and performance at scale.