Software Consultant

Team Builder Recruiting • Gainesville, GA

5h • $50 - $75

About The Position

Inertia Legal, a document management & document security support company specializing in applied AI for law firms, is looking for a Software Consultant. You will be responsible for designing, implementing, training, and supporting law firms on legal technologies with which we partner. We are interested in someone who loves software and technology, communicates with compassion & patience, and has experience as a technical paralegal or IT background.

Are you a tech-savvy paralegal or IT professional who loves solving problems, building smarter systems, and working with legal software, document management platforms, or AI tools like ChatGPT, Copilot, and Claude?

Requirements

• Paralegal, Legal Assistant, Legal Operations or IT experience
• IT Support Specialist, Help Desk Technician, IT Analyst, or Systems Administrator is strongly preferred.
• NetDocuments, iManage, or SharePoint experience
• Time & Billing, or other legal software
• SQL is a plus, but not required
• ChatGPT and custom GPTs, prompt engineering, workflow design, Microsoft Copilot, or Claude AI

Nice To Haves

• Experienced: A background working as a Paralegal, Legal Assistant, Legal Operations professional, or in an IT role such as IT Support Specialist, Help Desk Technician, IT Analyst, or Systems Administrator is strongly preferred.
• Excellent Computer Skills: Familiarity with document management systems like NetDocuments, iManage, or SharePoint. Experience with Practice Management, Time & Billing, or other legal software platforms is valued. Basic understanding of databases (SQL is a plus, but not required).
• AI Aptitude: Experience building or experimenting with AI agents or automated workflows using platforms such as ChatGPT (custom GPTs, prompt engineering, workflow design), Microsoft Copilot, or Claude AI. Ability to create structured prompts, automation sequences, or AI-assisted document workflows.
• Problem-Solver: Strong troubleshooting and systems-thinking skills.
• Customer-Service Oriented: Patient and professional when working with clients under stress. Able to communicate technical concepts clearly and confidently to non-technical users.
• Presentation Skills: Comfortable leading software demonstrations and training sessions ranging from one-on-one instruction to large group settings.
• Self-Starter: Fully engaged in the job, enjoys being challenged & learning new skills. Hardworking & motivated.

Responsibilities

• Consult with clients to learn about their software needs
• Serve as a liaison between the clients and backend teams to ensure the custom software configurations meet client expectations
• Design & Build application configurations and document / data organization structures to accomplish client goals
• Update and maintain project service records within our CRM software
• Demonstrate software solutions for the clients
• Train end-users of varying degrees of skill level on legal technology software solutions
• Enjoy a team of high-achieving, growth-minded tech nerds that love people, coffee, and a relaxed work environment

Benefits

• Health, Dental, & Vision Insurance
• Paid Time Off
• Paid Holidays
• Bonus
• Software training & certifications
• Team-wide conferences
• Focused on internal mentoring & relationship building
• A small, growing business that maintains its integrity and promotes a solid collaborative culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed