Duck Creek Technologies LLC seeks a Software Configuration Lead (at the Sr. Manager Level) based out of our U.S. headquarters in Boston, MA; however, this is a Remote First (telecommuting/work-from-home) position whereby the employee may reside anywhere within the U.S. Note, this position requires up to 25% national/domestic travel. S/he will be the primary point of contact and escalation on implementation projects for both the Customer and the internal project team. S/he will be responsible for the performance of the team and will mentor team members. His/Her essential job duties will include: Oversee a team of developers, designers, and architects to ensure the configuration and custom components meet application requirements and performance goals. Oversee the configuration, building, and testing of the application. Support the customers’ business implementations through the knowledge of the product or product line by providing best practice guidelines, solution, and application performance testing. Lead discussions with customers to understand and transform customer requirements into user and application requirements. Lead a team and deliver successful outcomes, while anticipating business challenges and implementing solutions. Contribute IP back into the Duck Creek practice. Serve as a mentor on teams and as a trusted advisor of the customer.