Parsons is looking for an amazingly talented Configuration and Services Manager to join our team! What You'll Be Doing: Parsons is looking for an amazingly talented Configuration and Services Manager to join our team! What You'll Be Doing: Establish hardware and software baselines for mobile, desktop, and server based products Create and Maintain product and project documentation across multiple functional teams Plan, implement, and manage processes and procedures for customer servicing and internal system deployments Conduct analysis of service requirements for hardware and software and make recommendations to improve internal processes Develop and maintain training platform for customer and internal access Integrates with engineering team to support system changes and upgrades for API/SDK versioning, software change lists, and customer documentation Direct service and maintenance efforts by coordinating with warranty and Quality Control teams, tracking customer requirements, and warranty & maintenance schedules Establishing customer portal program including tracking of documentation, licensing, and software releases. What Required Skills You'll Bring: Parsons is looking for an amazingly talented Configuration and Services Manager to join our team! What You'll Be Doing: Establish hardware and software baselines for mobile, desktop, and server based products Create and Maintain product and project documentation across multiple functional teams Plan, implement, and manage processes and procedures for customer servicing and internal system deployments Conduct analysis of service requirements for hardware and software and make recommendations to improve internal processes Develop and maintain training platform for customer and internal access Integrates with engineering team to support system changes and upgrades for API/SDK versioning, software change lists, and customer documentation Direct service and maintenance efforts by coordinating with warranty and Quality Control teams, tracking customer requirements, and warranty & maintenance schedules Establishing customer portal program including tracking of documentation, licensing, and software releases. What Required Skills You'll Bring: Parsons is looking for an amazingly talented Configuration and Services Manager to join our team! What You'll Be Doing: Establish hardware and software baselines for mobile, desktop, and server based products Create and Maintain product and project documentation across multiple functional teams Plan, implement, and manage processes and procedures for customer servicing and internal system deployments Conduct analysis of service requirements for hardware and software and make recommendations to improve internal processes Develop and maintain training platform for customer and internal access Integrates with engineering team to support system changes and upgrades for API/SDK versioning, software change lists, and customer documentation Direct service and maintenance efforts by coordinating with warranty and Quality Control teams, tracking customer requirements, and warranty & maintenance schedules Establishing customer portal program including tracking of documentation, licensing, and software releases. What Required Skills You'll Bring: