Software Complaint Investigation Engineer Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with a high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. The Opportunity Conduct investigation on customer-reported software application issues to ensure the reliability and safety of medical device software products. Perform thorough testing of mobile and web applications according to procedures to replicate the issues and identify potential root causes when confirmed. Collaborate with various teams and key stakeholders to address existing issues and prevent future problems. Support as needed the development and implementation of continuous improvements for on-market products and overall processes by providing input based on learnings from investigations, ultimately enhancing the overall quality and performance of the products.