Software Asset Management - Program Manager (Remote)

Vanderbilt University Medical Center • Nashville, TN

14h • Remote

About The Position

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: VUMC IT Software Store Job Summary: This Software Asset Management - Program Manager role is one of a small, specialized team that serves as the operational backbone of the VUMC Software Store and the enterprise end-user software catalog. It functions as the primary day-to-day owner and point of contact for a highly visible service used across all VUMC divisions. The position is hands-on and execution-focused, responsible for keeping the catalog accurate and compliant, supporting end users, coordinating with vendors and internal teams, and ensuring the Software Store runs smoothly, reliably, and at scale. In addition, this role delivers full software asset management lifecycle capabilities - from intake and onboarding through renewal, compliance, optimization, and retirement. The VUMC Software Store currently supports more than 140 enterprise software products, processes approximately 12,000 software access requests annually, manages over 1,000 enterprise domain registrations, oversees the enterprise SSL certificate service, and administers the renewal and management of 30 enterprise software contracts. This role is essential to sustaining daily operations of a high-volume, enterprise platform and directly contributes to cost control, security, compliance, and operational efficiency across VUMC’s software environment. (Note: this role is available for remote work from most US locations)

Requirements

• Software Asset Management experience
• Experience with software licensing administration
• Experience with software contract administration
• Experience working with vendors such as: Adobe &/or Microsoft (preferred)
• Program Management (Intermediate): Planning, organizing, and managing resources to bring about the successful completion of specific program goals and objectives.
• Financial Processes (Intermediate): Ability to monitor costs, expenses and revenue as well as the ability to manage those costs and expenses in relation to budgeted amounts.
• Process Improvement (Intermediate): Identifies, analyzes and improves upon existing business processes for optimization and to meet standards of quality.
• Peer Leadership (Intermediate): The ability to show leadership and influence people of equal rank in an effort to accomplish team goals.
• Networking (Intermediate): Build relationships through industry contacts, professional organizations and individuals.
• Quality Management (Intermediate): Developing a systematic process of checking to see whether a process or service is meeting specific requirements.
• Relevant Work Experience Experience Level: 3 years
• Bachelor's

Nice To Haves

• Experience working with vendors such as: Adobe &/or Microsoft (preferred)

Responsibilities

• Oversees the creation, coordination and execution of the Software Asset Management program.
• Provides budgetary management to the program.
• Provides training and guidance for individuals supporting the program.
• Promotes growth and expansion of the program.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level