Software Architect
About The Position
- Responsible for leading UX design efforts at a center level and collaborating with cross-functional teams to identify and implement innovative strategies to ensure that our digital products and services meet user needs and drive business value. Lead the crafting of innovative user experiences that meet user needs and drive business ROI. Owning the client experience across the domain (and the products and workflows they need. Leading crafting a holistic experience across all the products and workflows in that domain. Focusing across a number of applications to understand the entire experience. Understanding key areas of friction, gaps in user value, and areas of opportunities to improve. Collaborate closely with other designers, developers, and 3D artists to create cutting-edge user experiences that push the boundaries of technology. Coordinating with the UX and team leads across the products and workflows within that domain to drive direction. Plan and execute generative research to identify user needs, preferences, and pain points; synthesize research into insights, personas, journey maps and other outputs as appropriate. Develop storyboards, wireframes, prototypes, and user flows to communicate design concepts to stakeholders and test with users. Plan and execute evaluative research to get feedback iteratively and rapidly on ideas and designs at various stages in design and development. Measure and analyze the impact of UX design changes on business ROI and adjust strategies as necessary. Continuously challenge the effectiveness of design solutions, recommending changes, as appropriate. Stay up to date with emerging trends and best practices in UX design, customer experience, and business ROI. Telecommuting/Remote work allowed 3 days per week.
Requirements
- 3 years working as User Experience Lead, Studio Lead, or related
- 3 years' experience with UX design principles, processes, and methodologies
- experience with user-centered design user research methodologies including quantitative and qualitative techniques for both evaluative and generative research
- experience conducting user research, developing personals and creating user journeys
- Master's degree in UX Design, Design and Technology or related
Responsibilities
- Leading UX design efforts at a center level and collaborating with cross-functional teams
- Crafting innovative user experiences that meet user needs and drive business ROI
- Owning the client experience across the domain
- Leading crafting a holistic experience across all the products and workflows in that domain
- Focusing across a number of applications to understand the entire experience
- Understanding key areas of friction, gaps in user value, and areas of opportunities to improve
- Collaborating closely with other designers, developers, and 3D artists to create cutting-edge user experiences
- Coordinating with the UX and team leads across the products and workflows within that domain to drive direction
- Planning and executing generative research to identify user needs, preferences, and pain points
- Synthesizing research into insights, personas, journey maps and other outputs as appropriate
- Developing storyboards, wireframes, prototypes, and user flows to communicate design concepts to stakeholders and test with users
- Planning and execute evaluative research to get feedback iteratively and rapidly on ideas and designs at various stages in design and development
- Measuring and analyzing the impact of UX design changes on business ROI and adjust strategies as necessary
- Continuously challenging the effectiveness of design solutions, recommending changes, as appropriate
- Staying up to date with emerging trends and best practices in UX design, customer experience, and business ROI
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
