Software Application Engineer - Entry Level

Oshkosh Corporation•Huntersville, NC

3d•$68,600 - $109,200

About The Position

About Pratt Miller, an Oshkosh company Pratt Miller is a product development company in motorsports, defense, and mobility industries providing clients with product engineering and low-volume production solutions. Our range of research & development, engineering, prototype manufacturing, test & validation, and low-rate production capability help our customers bring their high-quality products to market faster. OVERVIEW: The Software Application Engineer supports our Motorsports clients with application support and development of PME-proprietary created software applications.

Requirements

Bachelor’s Degree in Software Eng, Computer Science, Mechanical Eng or a related field
1-3 years experience in top-level Motorsports
Experience writing custom software using mostly Microsoft technologies
Experience in working in a collaborative team environment with members in multiple locations
Candidate will work proactively and professionally to improve performance through analytical thinking and strong organizational skills
Strong communication and attention to detail skills
Very good Interpersonal, verbal, and writing skills
Good analytical and organizational skills
Software development experience
Willingness to learn and stay current with software development technologies

Nice To Haves

C# / MS SQL / Angular
Proficient in Excel, Word, Power Point, SQL, Azure, MATLAB, and Networking
Software Management Platform experience (JIRA & Confluence)

Responsibilities

Act as the liaison between PME Software Development Team and customer
Provide customer application support for PME created database software application and motorsports competition service tools
Assist customer in development of customizations to PME products via API based development
Set up, manage, and run project meetings with customer
Design, execute, and maintain test cases to validate functionality, performance, and reliability of software applications.
Contribute to continuous improvement of QA frameworks, tools, and methodologies.
Maintain test documentation to reflect evolving requirements and system changes.
Identify, document, and track defects through JIRAs Ticketing system
Communicate and Work closely with developers to resolve issues.
Collaborate with developers, product managers, Business Analyst and other stakeholders to clarify requirements and define acceptance criteria.
Build and maintain strong client relationships by understanding their needs, concerns, and objectives.
Maintain clarity and set realistic expectations for customers under high-pressure conditions
Provide training, demonstrations, and onboarding sessions to help clients adopt and utilize solutions effectively.
Gather client feedback to inform product improvements and relay insights to internal teams.
Diagnose and resolve technical issues reported by clients through systematic investigation and root cause analysis.
Ability to travel and be on-site with clients for data ingestion, support, training, discussions, and on-boarding.
Provide on-site or remote support when needed for client Events.
Outline process’ and client workflow for tool integration and training.
Engage constructively in discussions by listening actively and contributing thoughtful input.
Design and draft clear, concise, and well-structured reports that meet the clients requirements through Telerik.
Collaborate with development, QA, and operations teams to plan and schedule database deployments
Monitor deployment processes to identify and resolve issues in real-time
Diagnose and resolve errors or performance issues during and after deployments
Document deployment steps, lessons learned, and improvements for future releases.
Perform routine maintenance tasks such as updates, patches, and system upgrades.