Social Worker

About the position

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves-one that behaves like a doctor in the family. You will work with members telephonically and in-person to complete a holistic biopsychosocial assessment, provide education to improve health outcomes, assess Social Determinants of Health (SDOH), and provide community resources. You will participate in process improvement and other pilot programs as they arise, and works with other Oscar teams to ensure exceptional care for our members. You will report to the Senior Manager, Clinical. Work Location: You must be based in the Atlanta, Georgia. You will be a mix of remote work from home, facility visits, and member home visits.

Responsibilities

• Conduct facility visits to engage members and providers to address member needs and resolve barriers to care
• Conduct member home visits as needed
• Assist in the coordination of care across a variety of settings (inpatient, outpatient, post acute, ER, home care, etc.) while maintaining strict confidentiality and the highest level of professionalism.
• Actively reach out to members undergoing difficult health challenges, partner with them to develop unique care plans, and serve as their guide as they navigate the healthcare system, with the ultimate goal of creating an excellent experience.
• Assess and support SDOH needs of our members, and educate members on resources for community support programs.
• Participate in crisis intervention for members.
• Serve as a member advocate and assist with problem solving, as well as addressing any barriers to care or compliance with the care plan.
• Communicate with members via in-person visit, phone and/or secure messaging to provide education on health conditions, new medications, and procedures.
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements

• GA Licensed Master Social Worker
• 2+ years of Medical social work experience in a healthcare facility setting. (Ex. Hospital, SNF, Home Health, Hospice, etc.)
• 1+ years experience Care Coordination and Navigation
• Masters in Social Work (MSW) from a graduate of a Nationally Accredited School approved by the Council on Social Work Education.

Nice-to-haves

• Field work/home visit experience
• Behavioral Health Experience
• Case Management experience
• Complex Case Management certification
• Bilingual skills (Spanish)

Benefits

• Medical, dental, and vision benefits
• 11 paid holidays
• Paid sick time
• Paid parental leave
• 401(k) plan participation
• Life and disability insurance
• Paid wellness time and reimbursements